Client Relations & Business Development Intern

The Designer Hype; Delhi; Hybrid; INR 167,000 - 279,000; Full time

Job summary

The Designer Hype in Delhi NCR offers a hands-on internship in client relations and business development. You will manage customer inquiries via Instagram, WhatsApp, calls, and emails, build client relationships, and support sales initiatives.

Remote initially with a pathway to a hybrid role in Delhi NCR, this 6-month internship is ideal for fresh graduates seeking practical exposure to luxury fashion customer experience and partnerships, under the guidance of the founders.

Qualifications

• Fresh graduates or candidates with up to 1 year of relevant experience.
• Excellent spoken and written English with strong communication skills.
• Comfortable interacting with customers via calls, WhatsApp, Instagram and email.
• Interest in client relations, sales, and business development; proactive and organized.

Responsibilities

• Handle customer enquiries across Instagram, WhatsApp, calls and emails.
• Build relationships with existing and prospective clients.
• Assist with product recommendations and coordinate internally to fulfil enquiries.
• Maintain timely, professional and personalised communication reflecting TDH's luxury positioning.
• Track leads, interest, and ongoing conversations; support conversions to sales.
• Maintain CRM databases and sales trackers; identify repeat-purchase opportunities.
• Support outreach for partnerships and referrals; help expand the customer base.
• Draft outreach messages and coordinate with internal teams on product requirements.

Skills

Excellent communication

English proficiency

Client relations

Sales and business development

Organisational skills

Education

Fresh graduates / 0-1 year experience

Tools

Google Sheets

Instagram

WhatsApp

CRM databases

Job description

Client Relations & Business Development Intern

Location: Delhi NCR (Remote Initially | Hybrid Subsequently)

Employment Type: Full-Time Internship

Internship Duration: 6 Months

Experience Required: Freshers / 0-1 Year

Work Schedule: 6 Days a Week

About The Designer Hype

The Designer Hype (TDH) is a curated luxury fashion platform bringing together a distinctive selection of global luxury brands through a personalised, experience-led approach to retail.

With our flagship boutique at Fairmont Jaipur, we're looking for a confident, articulate, and proactive individual to join our growing team across client relations, sales, and business development.

About the Role

We are looking for a Client Relations & Business Development Intern to manage customer enquiries, build client relationships, support sales, and contribute to business development initiatives.

This is a hands-on, client-facing role involving regular communication with existing and prospective customers through Instagram, WhatsApp, calls, and emails.

Working closely with the founders and internal teams, the individual will take ownership of client conversations, lead follow-ups, outreach, and relationship-building.

We're looking for someone with excellent communication skills, a sharp business mindset, strong interpersonal abilities, and a genuine interest in luxury fashion and customer experience.

Key Responsibilities

1. Client Relations & Customer Communication

• Handle customer enquiries across Instagram DMs, WhatsApp, calls, and emails.
• Build relationships with existing and prospective clients.
• Understand customer requirements, assist with product recommendations, and coordinate internally to fulfil enquiries.
• Ensure timely, professional, and personalised communication reflecting TDH's luxury positioning.
• Track incoming leads, customer interest, and ongoing conversations.
• Conduct consistent follow-ups and support the conversion of enquiries into sales.
• Maintain updated CRM databases, customer records, and sales trackers.
• Identify opportunities for repeat purchases, client engagement, and long-term relationships.
• Research and connect with stylists, wedding planners, luxury resellers, personal shoppers, creators, and other relevant professionals.
• Support outreach initiatives for potential partnerships, referrals, and business opportunities.
• Maintain outreach databases, manage conversations, and ensure timely follow-ups.
• Contribute ideas to expand TDH's customer base and professional network.

4. Brand Communication & Internal Coordination

• Draft professional customer messages, outreach pitches, emails, and other brand communication.
• Coordinate with sourcing, styling, and internal teams to address customer and product requirements.
• Assist with research, sourcing-related communication, and ongoing business development initiatives.

What We're Looking For

• Fresh graduates or candidates with up to 1 year of relevant experience, including internships.
• Excellent spoken and written English, with strong communication and interpersonal skills.
• Confident and comfortable interacting with customers through calls, WhatsApp, Instagram, and emails.
• Strong interest in client relations, sales, business development, and relationship-building.
• Good organisational skills, attention to detail, and the ability to manage multiple conversations and follow-ups.
• Comfortable using Google Sheets, Instagram, WhatsApp, and other digital tools.
• Proactive, resourceful, dependable, and willing to take ownership.
• Genuine interest in luxury fashion, designer brands, and premium customer experiences.
• Previous experience in client servicing, sales, hospitality, fashion, or business development is an advantage.

Work Arrangement

The internship will begin remotely, with the possibility of transitioning into a hybrid working model in Delhi NCR.

Candidates must be based in Delhi NCR and comfortable with occasional in-person requirements.

This is a full-time, six-day-a-week internship, and we're ideally looking for someone interested in building a long-term association with TDH.

Why Join TDH?

An opportunity to gain hands‑on exposure to luxury fashion, client relations, sales, and business development while working closely with the founders of a growing business.

The role offers meaningful responsibilities, direct client exposure, and opportunities for professional growth, with the potential to transition into a full-time position based on performance and mutual alignment.