Cleaning Specialist II

Strong Tower Cleaning Services; Howrah; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Strong Tower Cleaning Services in India is seeking an Area Manager to lead our janitorial teams across multiple sites, ensuring high standards of cleanliness and efficient maintenance operations. This role requires a blend of leadership, customer service and operational expertise, with a commitment to health and safety protocols, client satisfaction, and continuous improvement across all sites.

You will also mentor staff, supervise audits, manage budgets and report performance metrics to senior

Qualifications

• Experience in managing janitorial operations across multiple sites.
• Proven ability to lead teams of cleaners and supervisors.
• Strong focus on health and safety compliance in facilities.
• Track record of client relationship management and service delivery.
• Experience with budgeting and resource planning for operations.
• Ability to conduct audits and implement process improvements.
• Familiarity with sustainability practices in cleaning.
• Competence in reporting KPIs and operational data.
• Proactive in issue resolution and customer satisfaction.
• Excellent communication and leadership skills.

Responsibilities

• Oversee the daily operations of janitorial services across multiple locations, ensuring all standards of cleanliness and maintenance are met or exceeded.
• Manage, train, and develop a team of janitors and supervisors, promoting a culture of high performance, teamwork, and continuous improvement.
• Conduct regular site inspections and audits to assess the quality of work performed, identifying areas for improvement and implementing corrective actions as necessary.
• Develop and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction with our services.
• Ensure compliance with all health and safety regulations, promoting a safe working environment for all employees.
• Manage inventory of cleaning supplies and equipment, ensuring that teams have the necessary resources to perform their duties effectively.
• Prepare and manage budgets for janitorial operations, including labor costs, supplies, and equipment maintenance.
• Address and resolve any issues or complaints from clients or staff promptly and professionally.
• Implement and monitor sustainability practices in cleaning methods and products.
• Prepare reports and analyses on operational activities, performance metrics, and other relevant data for senior management.

Skills

Ops management

Team supervision

Site inspections

Client relationships

Health & safety

Inventory management

Budgeting

Issue resolution

Sustainability

Reporting & metrics

Job description

Description

The Portland Area Manager will play a crucial role in managing our janitorial teams across various sites, ensuring that all cleaning and maintenance tasks meet our high standards of quality and efficiency. This position requires a balance of leadership, customer service, and operational expertise, as well as a commitment to health and safety protocols.

Description

The Portland Area Manager will play a crucial role in managing our janitorial teams across various sites, ensuring that all cleaning and maintenance tasks meet our high standards of quality and efficiency. This position requires a balance of leadership, customer service, and operational expertise, as well as a commitment to health and safety protocols.

Technical Skills

• Oversee the daily operations of janitorial services across multiple locations, ensuring all standards of cleanliness and maintenance are met or exceeded.
• Manage, train, and develop a team of janitors and supervisors, promoting a culture of high performance, teamwork, and continuous improvement.
• Conduct regular site inspections and audits to assess the quality of work performed, identifying areas for improvement and implementing corrective actions as necessary.
• Develop and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction with our services.
• Ensure compliance with all health and safety regulations, promoting a safe working environment for all employees.
• Manage inventory of cleaning supplies and equipment, ensuring that teams have the necessary resources to perform their duties effectively.
• Prepare and manage budgets for janitorial operations, including labor costs, supplies, and equipment maintenance.
• Address and resolve any issues or complaints from clients or staff promptly and professionally.
• Implement and monitor sustainability practices in cleaning methods and products.
• Prepare reports and analyses on operational activities, performance metrics, and other relevant data for senior management.