Clarizen CRM Consultant

Infosys; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Infosys is seeking a Clarizen Consultant to join its consulting team in delivering value through strategic CRM and project management solutions. The role involves diagnosing client issues, designing innovative Clarizen-based solutions, and facilitating deployment to achieve client delight.

You will contribute to proposal design, participate in configuration activities, and conduct solution demonstrations and POC workshops, ensuring alignment with client budgets and company guidelines.

Qualifications

• Knowledge of software configuration management systems.
• Awareness of latest technologies and industry trends.
• Logical thinking and problem-solving with ability to collaborate.
• Understanding of the financial processes for various types of projects and pricing models.
• Ability to assess current processes and suggest technology solutions.
• Industry domain knowledge (1–2 areas).
• Client interfacing skills.
• Project and team management.

Responsibilities

• As part of Infosys Consulting, get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment.
• Develop a proposal by owning parts of the proposal document and providing inputs in solution design.
• Plan configuration activities, configure the product as per design, conduct conference room pilots and resolve queries related to requirements and solution design.
• Conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates aligned with customer budget and org guidelines.
• Actively lead small projects and contribute to unit-level and organizational initiatives with the aim of delivering high quality value-added solutions.
• If you fit in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Skills

CRM Clarify

Job description

Clarizen Consultant

• Primary skills:Technology->CRM->Clarify
• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management

A day in the life of an Infoscion

• As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
• You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design
• You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines
• Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers.
• If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!