Claims Processing Associate

Gratitude India Pvt Ltd; Pune District, Mumbai, Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Gratitude India Pvt Ltd is seeking a professional to process India and global benefits claims, including reimbursements and salary advances. The role requires careful validation of documents and proactive resolution of discrepancies to meet SLA/KPI targets.

The candidate will coordinate with global teams to ensure full compliance and drive improvements in claims accuracy and efficiency, leveraging strong stakeholder management skills.

Qualifications

• HR graduate with 5–6 years in benefits claims processing.
• Experience in document validation and reimbursements.
• Familiar with salary advances and SLA/KPI compliance.
• Strong stakeholder management.

Responsibilities

• Process India and global benefits claims, including reimbursements and salary advances.
• Validate documents and resolve discrepancies to meet SLA/KPI targets.
• Coordinate with global teams to ensure compliance and improve claims accuracy and efficiency.

Skills

Document validation

Reimbursements

Salary advances

SLA/KPI compliance

Stakeholder management

Education

HR graduate

Job description

Process India and global benefits claims, including reimbursements and salary advances. Validate documents, resolve discrepancies, meet SLA/KPI targets, ensure full compliance, coordinate with global teams, and improve claims accuracy and efficiency.

Required Candidate profile

HR graduate with 5–6 years in India or benefits claims processing and adjudication. Skilled in document validation, reimbursements, salary advances, SLA/KPI compliance and stakeholder team management.