Claims Handling Administrator

Verisk; Hyderabad; On-site; INR 300,000 - 420,000; Full time

Job summary

Verisk is seeking Claims Handling Administrators to join our team in India. You will raise payments for motor claims, manage mailbox and claims system correspondence, and ensure accurate data entry with timely actions to meet SLAs.

The role emphasizes attention to detail, customer service, and teamwork within a global analytics leader recognized for workplace excellence.

Qualifications

• 0–1 year of claims experience or related admin work.
• Graduate or postgraduate degree.
• Strong attention to detail and excellent communication.

Responsibilities

• Understand different document types and required actions.
• Data extract all relevant claim information onto the system with accuracy.
• Raise payments on files and ensure correct claim status and notes.
• Create new claims on the system and highlight duplicates when needed.
• Manage post triage and redirect correspondence if required.
• Ensure SLA targets and audit requirements are met.

Skills

Accuracy

Attention to detail

Customer service

Communication including telephony

Collaboration

Motivated

Organised

Proactive

Teamwork

Willingness to Learn

Patience

Determination

Education

Any graduate or postgraduate

Job description

Job Description

Are you looking for a new opportunity with the ability to progress your career and become part of an innovative company? If yes, then we have the perfect opportunity for you.

Job Description

Are you looking for a new opportunity with the ability to progress your career and become part of an innovative company? If yes, then we have the perfect opportunity for you.

We are now looking for several Claims Handling Administrator’s to join our company, which is recognised by Forbes as a World’s Best Employer and Best Employer for Women.

As a Claims Handling Administrator, you will be responsible for raising payments for motor claims, managing incoming correspondence received via mailbox or the claims’ system, completing monthly spreadsheet returns and other claims administrative tasks. The focus will be on allocating the correspondence to the correct claim, creating a new file where one does not exist, and ensuring all applicable actions are carried out on the claim as per the relevant correspondence and the agreement with our customers.

Responsibilities

• To understand the different types of documents received and the actions required for each
• Data extract all relevant claim information from the document onto the system where required with heightened attention of accuracy
• Raising payments on files, ensuring attention to detail.
• Create all new claims on the system(s) where applicable, highlighting duplicate claims where necessary
• Complete post triage and redirect correspondence if needed
• Raise payments and update the system to ensure the file is in the correct stage and clear notes are visible of actions taken
• Identify post that needs urgent action and elevate as appropriate
• Manage work efficiently to enable customer Service Level Agreement’s, individual targets and team targets are met
• Maintain a high standard of quality on work produced to meet both internal and external audit requirements
• To deliver professional standards of customer service to internal and external customers

Qualifications

Experience: - 0 to 1 year experience

Education:- Any graduate or postgraduate.

Skills:-

• Accuracy / Attention to detail
• Computer Literate
• Customer Service
• Collaborative
• Communication including telephony
• Determination
• Enthusiasm
• Motivated
• Organised
• Patience
• Proactive
• Teamwork
• Telephony
• Willingness to Learn

About Us

For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle. We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets. Learn more about Verisk and what we are doing within the insurance industry.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture.

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Verisk Analytics is an equal opportunity employer.

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