Claims Executive

Falck; C Block, Sushant Lok Phase 1; On-site; INR 320,000 - 520,000; Full time

Job summary

Falck in Haryana, India seeks a Claims Executive to manage email and phone inquiries related to claims and to guide policyholders through the claim procedure. You will ensure timely, fair settlements while handling all administrative tasks, adhering to legal requirements and company standards.

You will also address any complaints associated with claims, working under pressure in a fast-paced environment. The ideal candidate has a bachelor’s degree, 2–4 years of claims experience, strong time

Qualifications

• Bachelor's degree in any discipline is required.
• At least 2-4 years' experience handling insurance claims or similar.
• Excellent time management and organizational abilities.
• Strong client interaction skills.
• Ability to work in a high-pressure environment.
• General understanding of insurance terminology and abbreviations.
• Attention to detail and process-oriented thinking.
• Ability to work independently and multitask.
• Proficient in basic computer handling.

Responsibilities

• Receiving and answering emails, telephone calls related to claims.
• Advise policyholders on claim procedure.
• Ensure fair settlement of a claim with TAT.
• Manage all administration aspects of the claim.
• Adhere to legal requirements, industry regulations and customer quality standards.
• Handle complaints associated with a claim.

Skills

Time management

Client interaction

Attention to detail

Independent multitasking

Education

Bachelor's degree (any discipline)

Tools

Basic computer skills

Job description

Claims Executive Responsibilities:

• Receiving and answering emails, telephone calls related to claims
• Advice policyholders on claim procedure
• Ensure fair settlement of a claim with TAT
• Manage all administration aspects of the claim
• Adhere to legal requirements, industry regulations and customer quality standards set by the company.
• Handle any complaints associated with a claim

Claims Executive Requirements:

• A bachelor's degree in any discipline.
• At least 2-4 years' experience as a claims handler or a similar role.
• Excellent time management skills and organizational abilities.
• Top-notch client interaction skills.
• Ability to work in a high-pressure environment.
• A general understanding of insurance terminology and abbreviations.
• Attention to detail and process-orientated thinking.
• The ability to work independently and multitask.
• Proficient in basic computer handling.