CLAIMS ASSISTANT

Oxygenonline; Kerala; On-site; INR 180,000 - 280,000; Full time

Job summary

Oxygenonline is seeking a claim processing associate at its HEAD OFFICE in Kerala, INDIA. The role focuses on receiving and registering customer claims, verifying documents, and coordinating with customers to collect pending information.

Candidate requirements include a Bachelor's degree, basic MS Excel/Word/email skills, and preferred experience in customer service or claims. Freshers with strong communication are welcome to apply.

Qualifications

• Bachelor's degree in any discipline.
• Basic knowledge of MS Excel, Word, and email communication.
• Experience in customer service or claim processing preferred.
• Freshers with good communication skills may apply.

Responsibilities

• Receive and register customer claim requests.
• Verify claim documents for completeness and accuracy.
• Coordinate with customers to collect pending documents.
• Update claim details in the ERP/CRM system.
• Track the status of ongoing claims and maintain records.
• Coordinate with service centers, insurance partners, and internal teams for claim processing.

Skills

MS Excel

MS Word

Email communication

Education

Bachelor's degree in any discipline

Tools

ERP/CRM system

Job description

Receive and register customer claim requests.Verify claim documents for completeness and accuracy.Coordinate with customers to collect pending documents.Update claim details in the ERP/CRM system.Track the status of ongoing claims and maintain records.Coordinate with service centers, insurance partners, and internal teams for claim processing.

Location HEAD OFFICE

State Kerala

Country INDIA

Educational Qualification Bachelor's Degree in any discipline.Basic knowledge of MS Excel, Word, and email communication.Experience in customer service or claim processing is preferred.Freshers with good communication skills may also apply.