Chief Operating Officer (COO)
Chief Operating Officer (COO)
Industry: Laboratory Furniture | Scientific Infrastructure | Life Sciences Equipment Manufacturing
Location: Ahmedabad, Gujarat, India
Experience: 15+ Years
Employment Type: Full-Time
Reporting To: Board of Directors
Travel: Regular travel to manufacturing facilities, client locations, partners and business locations
About The Opportunity
We are looking for an experienced Chief Operating Officer (COO) to lead the end-to-end operations of an established and rapidly scaling manufacturing business operating in the laboratory furniture, scientific infrastructure and life-sciences equipment sector.
The business has an established market presence, a multi-decade operating history, a strong completed-project portfolio, certified quality systems and a well-developed domestic and international customer base.
This is not a start-up or business-building-from-zero role.
The mandate is to take an established manufacturing operation and build it into a highly scalable, professionally managed and performance-driven organization with strong domestic and export growth.
The COO will be the senior-most operational leader and will have broad responsibility across manufacturing, supply chain, procurement, quality, exports, commercial operations, organizational capability and P&L performance.
Key Responsibilities
- Own end-to-end manufacturing and operational performance across the business.
- Drive plant productivity, capacity utilization, cost efficiency and delivery reliability.
- Assess and optimize manufacturing capacity, plant layout, processes, equipment and capability requirements.
- Strengthen procurement, vendor management and supply-chain processes.
- Identify opportunities for automation, lean manufacturing, process improvement and cost optimization.
- Establish robust operating systems and performance metrics across manufacturing and operations.
- Ensure consistent on-time delivery and effective production planning.
- Business & P&L Leadership
- Take overall accountability for the financial and operational performance of the business.
- Work closely with the Board on annual budgets, business plans, forecasts and strategic priorities.
- Drive revenue growth while protecting gross margins, contribution and working capital.
- Translate business objectives into clear functional and site-level targets.
- Establish a disciplined operating review mechanism to track performance and corrective actions.
- Identify opportunities for new markets, customers, products and strategic partnerships.
- Balance growth investments with operational efficiency and financial discipline.
- Quality, Compliance & Risk
- Maintain and continuously strengthen the organization’s certified quality management systems.
- Ensure compliance with applicable industry, customer, export and regulatory requirements.
- Drive improvements in product quality, defect reduction, rework and customer satisfaction.
- Ensure successful completion of customer, certification and regulatory audits.
- Identify operational, commercial, quality and reputational risks and establish appropriate mitigation plans.
- Build a culture where quality and compliance are treated as business priorities.
- Export & Commercial Operations
- Lead and strengthen the organization’s domestic and international business operations.
- Develop and expand relationships with international customers, distributors, institutional clients and channel partners.
- Drive export revenue growth and expansion into new international markets.
- Work closely with sales and commercial teams on pricing, margins, customer commitments and delivery feasibility.
- Strengthen commercial processes, forecasting and pipeline visibility.
- Represent the organization in strategic customer and partner engagements.
- Organization & Leadership
- Build and develop a strong second-line leadership team across operations, manufacturing, quality, supply chain, finance and commercial functions.
- Define clear responsibilities, KPIs and performance expectations for leadership teams.
- Recruit, develop and retain high-quality functional talent.
- Establish structured performance reviews and operating rhythms.
- Build a culture based on accountability, transparency, ownership, quality and continuous improvement.
- Coach senior leaders and make timely performance and organizational decisions.
- Strategy & Business Transformation
- Develop and execute a 12-36 month operating and growth plan.
- Evaluate current capabilities, systems, processes, people and capacity and identify areas requiring transformation.
- Lead initiatives required to scale the business rapidly and sustainably.
- Develop the operating footprint and capacity roadmap in line with projected demand.
- Introduce stronger management systems, reporting structures and governance processes.
- Drive organizational readiness for the next phase of growth.
- Board & Governance
- Provide the Board with concise, data-driven updates on business performance, forecasts, risks, opportunities and strategic initiatives.
- Establish a strong management information and reporting framework.
- Ensure adherence to delegated authorities, company policies and applicable legal and regulatory requirements.
- Work cross-functionally with finance, HR, legal, sales, quality and other stakeholders.
- Act as the senior operational representative of the organization with key external stakeholders.
Candidate Profile Essential Experience
- 15+ years of progressive experience in operations, manufacturing, general management or business leadership.
- At least 5 years in a COO, VP Operations, Business Head, Plant Head or equivalent senior leadership position.
- Strong experience in manufacturing-led businesses is essential.
- Demonstrated experience managing large-scale manufacturing operations with responsibility for multiple functions.
- Proven experience with P&L ownership and financial performance management.
- Strong exposure to supply chain, procurement, manufacturing, quality and operational excellence.
- Experience managing exports and international customers/distributors.
- Demonstrated ability to scale an established manufacturing business through a significant growth phase.
Preferred Industry Experience
- Laboratory furniture and scientific infrastructure
- Laboratory equipment
- Scientific instrumentation
- Life-sciences equipment
- Industrial furniture
- Capital equipment
- Precision engineering
- Industrial manufacturing
- Cleanroom / controlled-environment equipment
- Pharmaceutical or biotechnology equipment