Chief Information Officer (CIO)

Loom Solar; Faridabad District; On-site; INR 450,000 - 900,000; Full time

Job summary

Loom Solar is seeking a CIO to define and execute its technology strategy, aligning digital transformation with business goals. You will lead a cross-functional team to automate processes, enhance manufacturing, and create a real-time MIS that informs leadership decisions.

Ideal candidates will bring 10+ years of tech leadership, strong ERP/CRM experience, and a proven track record in data analytics, cybersecurity governance, and executive collaboration with the CEO and board.

Qualifications

• 10+ years of technology leadership experience.
• Experience managing ERP/CRM/business applications.
• Strong understanding of data and analytics.
• Exposure to AI and automation.
• Experience scaling technology in a high-growth organization.
• Strong cybersecurity and IT governance knowledge.
• Ability to work directly with the CEO and leadership.

Responsibilities

• Develop Loom Solar's 3–5 year technology roadmap aligned with business objectives.
• Build scalable technology architecture to support rapid growth.
• Identify opportunities for automation, AI, analytics and digital transformation.
• Establish technology standards, governance and security policies.
• Lead integration of systems across ERP, CRM, manufacturing, inventory and analytics.

Skills

Technology leadership

Data analytics

AI & automation

Scalable technology

Business process understanding

Team & partner management

Cybersecurity & IT governance

Executive collaboration

Education

MBA/Computer Science

Tools

ERP

CRM

Analytics tools

Job description

Loom Solar, founded in 2018 by visionary brothers Amol and Amod Anand, has rapidly emerged as one ofIndia's Fastest Growing D2C brands. This Faridabad, Haryana based solar company specializes in the manufacturing of cutting-edge solar panels, inverters, and lithium batteries, catering to both residential and commercial needs.

Our journey began with a mission to revolutionize access to advanced solar technology across India, ensuring even the most remote areas benefit from sustainable energy solutions through our robust e-commerce platform. At Loom Solar, we are committed to driving the green energy transition and empowering every corner of India with reliable and innovative solar power solutions.

Job Description

The CIO will be responsible for defining and executingLoom Solar's overall technology, digital transformation and informationsystems strategy.

The CIO will work closely with the CEO and businessleaders to identify where technology can:

• Increaserevenue
  
• Improveemployee productivity
  
• Reduceoperating costs
  
• Strengthendealer and distributor relationships
  
• Automatebusiness processes
  
• Improvemanufacturing efficiency
  
• Improveinventory and working-capital management
  
• Createreal-time management visibility
  
• Reducedependency on individuals
  
• EnableLoom to scale rapidly without proportionately increasing manpower
  

Key Responsibilities

• DevelopLoom Solar's 3–5 year technology roadmap aligned with business objectives.
  
• Build ascalable technology architecture capable of supporting rapid businessgrowth.
  
• Identifyopportunities for automation, AI, analytics and digital transformation.
  
• Establishtechnology standards, governance and security policies.
  
• Evaluateand adopt emerging technologies relevant to solar, manufacturing,distribution and retail.
  

Lead the transformation of Loom from manualprocesses to digital processes.

Key areas include:

• Eliminateunnecessary Excel/manual reporting.
  
• Automateapprovals and repetitive activities.
  
• Createdigital workflows with clear ownership and accountability.
  
• Build asingle source of truth for business information.
  

3. Business Applications

Own and optimize the company's technology ecosystem,including:

• ERP
  
• CRM
  
• Dealermanagement system
  
• Manufacturingsystems
  
• Inventoryand warehouse systems
  
• Financesystems
  
• HRMS
  
• Customerservice systems
  
• Partnerportals
  
• Consumerapplications
  
• Analyticsand BI platforms
  
• E-commerceplatforms
  
• Lending/financingtechnology
  
• Serviceand installation platforms
  

The CIO will ensure that these systems are integratedrather than operating as independent applications.

Build technology to support Loom's large dealer andsales network.

The CIO should enable:

• Dealeronboarding
  
• DealerKYC
  
• Dealerenquiry management
  
• Leadallocation
  
• Dealerordering
  
• Schememanagement
  
• Dealercredit limits
  
• Paymenttracking
  
• Dealerreactivation
  
• Competitionprice tracking
  
• Dealercommunication
  

The objective is to make every salesperson, dealer anddistributor more productive through technology.

5. Customer Technology

Build a superior digital customer journey from enquiryto installation and after-sales service.

Technology should enable:

Develop and improve:

• Consumerapp/portal
  
• Leadmanagement
  
• Onlinequotation
  
• Warrantyregistration
  
• Customercommunication
  
• Customerfeedback
  
• Referraland influencer programs
  

Create a real-time management information system for the CEO and leadership team.

• Revenue
  
• Dealerproductivity
  
• Production
  
• Dispatch
  
• Grossmargin
  
• Workingcapital
  
• Collections
  
• Customeracquisition
  
• Service
  
• Employeeproductivity
  
• Manufacturingefficiency
  
• Projectexecution
  

The CIO should make "data beforeopinion" a core management principle.

7. Artificial Intelligence & Automation

Develop an AI roadmap for Loom Solar.

Potential applications include:

• Leadscoring
  
• Demandforecasting
  
• Productionplanning
  
• Predictivemaintenance
  
• Employeeproductivity analytics
  
• AutomatedMIS
  
• Managementreporting
  
• AI-poweredknowledge management
  

The CIO should continuously identify processes where AIcan replace repetitive human work.

8. Manufacturing Technology

Work with the manufacturing team to build atechnology-enabled factory.

Focus areas:

• Productionplanning
  
• MES
  
• OEEmonitoring
  
• Machinemonitoring
  
• Predictivemaintenance
  
• Raw-materialplanning
  
• Warehouseautomation
  
• Barcode/RFID
  
• Energymonitoring
  

The objective is to move toward a smart factoryenvironment.

9. Supply Chain & Inventory

Build technology systems for end-to-end supply-chainvisibility.

The CIO will work with operations to improve:

• Demandforecasting
  
• Procurementplanning
  
• Raw-materialavailability
  
• Warehousemanagement
  
• Dispatchplanning
  
• Logisticstracking
  
• Slow-movinginventory identification
  
• Working-capitaloptimization
  

10. Finance & Lending Technology

Support Loom's financing marketplace and financialecosystem.

Technology should enable:

• Customercredit applications
  
• MultipleNBFC integrations
  
• Loaneligibility
  
• Applicationtracking
  
• Loandisbursement tracking
  
• Customerconsent and data security
  

11. Cybersecurity & Data Protection

Own the company's cybersecurity framework.

Responsibilities include:

• Accessmanagement
  
• Backupand disaster recovery
  
• Businesscontinuity
  
• Applicationsecurity
  
• Employeesecurity awareness
  
• Compliancewith applicable data-protection regulations
  

Build a high-performance technology team covering:

• Enterpriseapplications
  
• Productmanagement
  
• Softwaredevelopment
  
• Data& analytics
  
• AI
  
• Cybersecurity
  
• Infrastructure
  
• ITsupport
  
• Automation
  
• Digitaltransformation
  

Create a culture of ownership, speed, innovationand business impact.

The CIO will not be measured simply by:

"How well IT is running."

The CIO will be measured by:

"How much technology improves Loom Solar'sbusiness."

The CIO should continuously answer:

• How cantechnology increase sales?
  
• How cantechnology increase employee productivity?
  
• How cantechnology improve dealer productivity?
  
• How cantechnology reduce cost?
  
• How cantechnology improve customer experience?
  
• How cantechnology reduce working capital?
  
• How cantechnology improve manufacturing efficiency?
  
• How cantechnology improve management visibility?
  
• Whatwork can be automated?
  
• Whatcan AI do better, faster or cheaper?
  

Key Performance Indicators (KPIs)

Business KPIs

• Technology-drivenrevenue contribution
  
• Revenueper employee improvement
  
• Costsavings through automation
  
• Productivityimprovement
  

Adoption KPIs

• Digitaltransaction %
  

Automation KPIs

• Numberof processes automated
  
• Man-hourseliminated
  
• Reductionin process turnaround time
  

Data KPIs

• Real-timereporting coverage
  
• Reductionin MIS preparation time
  
• Systemuptime
  
• Applicationperformance
  
• Criticalsystem downtime
  

Business Transformation KPIs

• Reductionin order-to-cash cycle
  
• Reductionin lead-to-order time
  

Requirements

We are looking for a business-oriented technology leaderwho has:

• 10+years of technology leadership experience
  
• Experiencemanaging ERP/CRM/business applications
  
• Strongunderstanding of data and analytics
  
• Exposureto AI and automation
  
• Experiencescaling technology in a high-growth organization
  
• Strongunderstanding of business processes
  
• Experiencemanaging technology teams and external partners
  
• Strongcybersecurity and IT governance knowledge
  
• Abilityto work directly with the CEO and business leadership
  

WorkTiming:10:00 am to 7:00 pm (Monday toSaturday)

Education:MBA/Computer Science

Address:Loom Solar Pvt Ltd (14/4 Mathura Road, Faridabad 121003)

Gender:Male / Female

JobType:Full Time

JobLocation: Faridabad

PayTypes:Fix Pay and Performance Incentives