Role & responsibilities
Job Descriptions:
A. Electrical Infrastructure & Operations:
- 1. Overall responsible for the operation, maintenance and performance of the hospital's complete electrical infrastructure.
- 2. Supervise and monitor HT/LT substations, transformers, HT/LT panels, switchgear, ACBs, MCCBs, APFC panels, capacitor banks and distribution systems.
- 3. Ensure uninterrupted power supply to critical hospital areas such as OT, ICU, NICU, PICU, Emergency, Cath Lab, MRI, CT Scan, laboratories and other essential services.
- 4. Monitor and maintain DG sets, UPS systems, batteries and emergency power systems.
- 5. Ensure proper functioning of electrical distribution, lighting, emergency lighting, earthing and lightning protection systems.
- 6. Monitor electrical load, demand, power factor and overall power quality.
- 7. Review energy consumption and utility parameters on a regular basis.
- 8. Ensure proper maintenance and availability of electrical logbooks, checklists and equipment history records.
B. Preventive & Breakdown Maintenance:
- 1. Develop, implement and monitor comprehensive Preventive Maintenance (PM) and Predictive Maintenance (PdM) schedules for all electrical systems.
- 2. Ensure timely completion of preventive maintenance activities without affecting patient-care operations.
- 3. Monitor breakdowns, identify root causes and implement corrective and preventive actions.
- 4. Ensure minimum downtime of critical electrical systems.
- 5. Establish escalation protocols for major electrical failures and emergencies.
- 6. Review equipment performance and recommend replacement, upgradation or refurbishment wherever required.
- 7. Maintain critical spare inventory and ensure availability of essential electrical spares.
C. Critical Hospital Areas:
- 1. Ensure reliability and electrical safety of power systems serving OTs, ICUs, Emergency, Cath Lab, dialysis, imaging, laboratories and other critical areas.
- 2. Coordinate with clinical departments before planned shutdowns or maintenance activities.
- 3. Ensure appropriate backup and redundancy for critical electrical systems.
- 4. Ensure proper functioning of UPS and emergency power arrangements for life-support and other critical equipment.
- 5. Coordinate with Biomedical Engineering for electrical requirements of medical equipment.
D. Electrical Safety & Compliance:
- 1. Ensure compliance with applicable electrical safety regulations, statutory requirements and hospital safety standards.
- 2. Ensure periodic inspection, testing and certification of electrical installations.
- 3. Ensure proper earthing, insulation resistance, relay protection and other electrical safety tests.
- 4. Coordinate statutory inspections and maintain all required certificates, approvals and records.
- 5. Ensure safe work practices, electrical permit-to-work systems.
- 6. Conduct regular electrical safety audits and risk assessments.
- 7. Ensure compliance with fire and life-safety requirements related to electrical installations.
- 8. Support hospital preparedness for NABH, fire safety and other statutory/quality audits.
E. Fire, Life Safety & Emergency Preparedness:
- 1. Coordinate with the Fire & Safety team for the reliable functioning of fire alarm, emergency power and other life-safety systems.
- 2. Ensure electrical systems do not create fire or electrical hazards.
- 3. Participate in emergency preparedness planning for power failures, electrical fires, DG failure and other utility emergencies.
- 4. Develop and periodically review emergency response procedures for major electrical breakdowns.
- 5. Participate in mock drills and emergency preparedness exercises.
F. Energy Management:
- 1. Monitor and analyse electricity consumption and identify areas for energy conservation.
- 2. Implement energy-saving initiatives without compromising patient safety or clinical operations.
- 3. Monitor power factor, maximum demand and load distribution.
- 4. Identify opportunities for energy-efficient equipment and technologies.
- 5. Prepare periodic energy consumption reports and highlight abnormal consumption.
- 6. Coordinate with management for energy-efficiency projects and utility cost reduction.
G. Projects & CAPEX:
- 1. Lead electrical engineering activities for hospital expansion, renovation, refurbishment and new projects.
- 2. Review electrical drawings, load calculations, BOQs, specifications and technical proposals.
- 3. Coordinate with consultants, architects, contractors and project teams.
- 4. Supervise installation, testing and commissioning of electrical systems.
- 5. Ensure projects are completed within approved time, cost and quality parameters.
- 6. Review and approve technical specifications for electrical equipment and systems.
- 7. Ensure proper handover of completed projects along with as-built drawings, O&M manuals, test reports and warranties.
H. AMC/CMC & Vendor Management:
- 1. Manage AMC contracts for electrical equipment and critical utility systems.
- 2. Evaluate technical capability and performance of contractors and service providers.
- 3. Monitor SLA compliance, response time, preventive maintenance and breakdown resolution.
- 4. Review vendor quotations, technical proposals and service reports.
- 5. Ensure effective coordination with OEMs for critical equipment.
- 6. Maintain records of AMC contracts, service reports, warranties and equipment history.
I. Team Management:
- 1. Lead and supervise Electrical Engineers, Shift Engineers, Supervisors, Technicians and outsourced manpower.
- 2. Prepare manpower deployment and shift schedules to ensure 247 engineering coverage.
- 3. Allocate responsibilities and monitor individual/team performance.
- 4. Conduct regular technical training and competency development programs.
- 5. Ensure employees are trained in electrical safety, emergency procedures and equipment operation.
- 6. Conduct performance reviews and provide feedback to team members.
- 7. Promote discipline, teamwork, safety culture and accountability within the Engineering Department.
J. Documentation & Reporting:
- 1. Maintain comprehensive records of electrical equipment, maintenance activities and breakdown history.
- 2. Review daily engineering reports and critical equipment status.
- 3. Prepare monthly reports covering:
- 4. Electrical consumption
- 5. Breakdown analysis
- 6. Preventive maintenance compliance
- 7. Equipment downtime
- 8. Power factor and maximum demand
- 9. Energy-saving initiatives
- 10. AMC
- 11. Critical spares
- 12. CAPEX/project status
- 13. Analyze recurring breakdowns and prepare corrective action plans.
- 14. Maintain updated SOPs, preventive maintenance schedules, checklists, equipment manuals, drawings and statutory records.
K. Budget Opex & Capex Preparation and Control:
- 1. Prepare the annual Opex and Capex budget for Engineering and Facility Management in line with organizational objectives.
- 2. Monitor actual expenditure against approved budgets and identify deviations.
- 3. Ensure effective utilization and control of engineering-related operating expenses.
- 4. Prepare business cases, technical justifications and cost-benefit analysis for major Capex proposals.
- 5. Monitor project costs, timelines, quality and deliverables for approved Capex projects.
L. Effective Complaint Management & Patient Satisfaction:
- 1. Establish an effective mechanism for receiving, recording, prioritizing and resolving engineering-related complaints.
- 2. Ensure timely resolution of complaints related to HVAC, electrical, plumbing, civil, medical gases, lifts, lighting, water supply and other infrastructure services.
- 3. Monitor complaint TAT and conduct periodic analysis of recurring complaints.
- 4. Identify root causes of repeated complaints and implement permanent corrective actions.
- 5. Coordinate with Clinical, Nursing, Administration and other departments to minimize disruption to patient care.
M. Room Readiness Checks:
- 1. Ensure systematic room readiness checks before admission, shifting or allocation of patients.
- 2. Ensure functionality of electrical points, lighting, HVAC, plumbing, bathroom fixtures, nurse call systems, medical gas outlets and other engineering services.
- 3. Coordinate with Housekeeping, Nursing, Administration and other concerned departments for timely room release.
N. Risk Management – Identification, Assessment & Mitigation:
- 1. Identify engineering and infrastructure-related risks that may impact patient safety, employee safety, business continuity and hospital operations.
- 2. Conduct periodic risk assessments covering electrical systems, fire safety, HVAC, medical gases, water systems, lifts, DG systems, HT/LT installations and critical utilities.
- 3. Develop and implement appropriate risk mitigation and contingency plans.
- 4. Maintain risk registers and periodically review the status of identified risks.
- 5. Ensure preventive and corrective measures are implemented within defined timelines.
- 6. Coordinate emergency preparedness and business continuity measures for critical engineering services.
- 7. Investigate engineering-related incidents, identify root causes and implement corrective and preventive actions (CAPA).
O. Audits – NABH, Fire & Safety, Electrical, Energy etc.:
- 1. Ensure preparedness for NABH and other internal/external audits related to Engineering and Facility Management.
- 2. Ensure compliance with applicable Fire & Safety, Electrical, Energy, Environment and Engineering standards.
- 3. Conduct periodic internal inspections and mock audits to identify gaps before external assessments.
- 4. Maintain required records, registers, certificates, inspection reports and compliance documents.
- 5. Coordinate with auditors and provide required documents, evidence and technical information.
- 6. Ensure timely closure of audit observations and track CAPA implementation.
- 7. Monitor compliance with preventive maintenance, testing and calibration schedules.
P. Compliance Management:
- 1. Ensure compliance with all applicable statutory, regulatory, safety and environmental requirements related to hospital engineering services.
- 2. Maintain validity and renewal of statutory licenses, certificates, permits and inspection reports.
- 3. Ensure compliance with requirements related to Fire NOC, electrical inspections, lift licenses, DG sets, medical gases, pollution/environmental requirements and other applicable statutory provisions.
- 4. Maintain a centralized compliance tracker with responsibility, due date and status.
- 5. Ensure timely submission of statutory reports and completion of inspections.
- 6. Coordinate with government authorities, statutory inspectors and external agencies whenever required.
- 7. Ensure closure of non-compliances within defined timelines.
Technical Competencies:
- 1. HT/LT Electrical Systems
- 2. Substations & Transformers
- 3. UPS & Battery Systems
- 4. Electrical Protection & Switchgear
- 5. Earthing & Lightning Protection
- 6. Emergency Power Systems
- 7. Building Automation
- 8. Fire & Life Safety Systems
- 9. Energy Management
- 10. Electrical Testing & Commissioning
- 11. Preventive & Predictive Maintenance
- 12. Project & CAPEX Management
- 13. AMC & Vendor Management
- 14. Electrical Safety & Risk Management
Required Skills Sets:
- 1. Strong leadership and decision-making ability
- 2. Analytical and problem-solving skills
- 3. Ability to work under pressure during emergencies
- 4. Strong communication and coordination skills
- 5. Team-building and people-management skills
- 6. Planning and organizational ability
- 7. Cost-conscious and result-oriented approach
- 8. High level of safety awareness
- 9. Accountability and ownership
- 10. Ability to coordinate effectively with clinical, administrative and support departments