Chat Support Associate

Docdort; Ahmedabad District; On-site; INR 279,000 - 424,080; Full time

Benefits offered by this job

PF

Shift allowance

Night cab

Insurance benefits

Job summary

Docdort is hiring a Chat Service Representative in Ahmedabad, Gujarat. You will engage with customers via chat, resolve queries, and maintain a friendly tone to enhance the customer experience.

The role requires a high school diploma, strong written English, and fast typing. Freshers welcome; rotational shifts including weekends and nights are part of the schedule. Competitive benefits accompany the position.

Qualifications

• High school diploma or equivalent.
• Freshers welcome; experience is a plus.
• Strong written English and fast typing.
• Willingness to work rotational shifts including weekends & nights.

Responsibilities

• Chat with customers and solve their queries.
• Share accurate information in a friendly, professional tone.
• Deliver smooth, top-quality support every time.

Skills

Strong written English

Typing speed

Customer support

Education

High School Diploma or equivalent

Job description

Join Our Team as a Chat Service Representative!

Location: Ahmedabad, Gujarat | Full-Time

Looking to start your career in a fast-paced, supportive environment? We’ve got just the role for you! As a Chat Service Representative, you’ll be the voice (well, the text!) behind our customer experience.

Your Day-to-Day

• Chat with customers and solve their queries
• Share accurate information in a friendly, professional tone
• Deliver smooth, top-quality support every time

What You’ll Need

• A high school diploma (or equivalent)
• Freshers welcome — experience is a plus!
• Strong written English and typing speed
• Willingness to work rotational shifts (including weekends & nights)

What You’ll Get

₹25k–₹38k CTC/month (based on skills & experience)

PF, shift allowance, night cab, and insurance benefits

Bring your enthusiasm, and let’s grow together!

Skills: customer,email support,customer support,client relationship management,client management,chat process,chat support,english,chat,communication,international bpo,customer experience