Chat Process Executive

Credicus Business Services; Mohali, Chandigarh; On-site; INR 162,000 - 195,000; Full time

Job summary

TATA 1MG in Mohali is seeking a Chat Process Executive to handle customer queries via chat, provide accurate information, and resolve concerns with clear written communication.

Freshers welcome; experienced candidates also eligible. Good English communication is mandatory. Willingness to work in the assigned shift. Female Day Shift, Male Evening Shift; joining immediate; salary up to ₹16,000 per month.

Qualifications

• Freshers and experienced both can apply.
• Good English communication skills are mandatory.
• Willingness to work in the assigned shift.

Responsibilities

• Handle customer queries through chat support.
• Provide accurate information and resolve customer concerns professionally.
• Maintain clear and effective written communication.
• Ensure customer satisfaction and follow process guidelines.

Skills

Good English communication

Job description

Process: TATA 1MG - Chat Process Executive

Location:

Sector 67, Mohali

Salary:

Up to 16,000 per month

Key Responsibilities:

• Handle customer queries through chat support.
• Provide accurate information and resolve customer concerns professionally.
• Maintain clear and effective written communication.
• Ensure customer satisfaction and follow process guidelines.

Eligibility Criteria:

• Freshers and experienced both can apply.
• Good English communication skills are mandatory.
• Willingness to work in the assigned shift.

Shift & Work Details:

• Female Candidates: Day Shift
• Male Candidates: Evening Shift
• Weekly Off: Rotational
• Joining: Immediate joiners preferred

Salary & Benefits:

• Salary up to 16,000 per month, depending on suitability.