Chat Process Associate

Docdort; Udaipur District; On-site; INR 290,000 - 424,000; Full time

Benefits offered by this job

Travel reimbursement

Free accommodation

PF & insurance

Growth opportunities

Job summary

Docdort in Ahmedabad is seeking a Chat Customer Service Representative to handle live chat inquiries, provide accurate product information, and resolve customer issues with professionalism. This on-site role requires relocation to Ahmedabad, Gujarat, with rotational shifts (including weekends and nights).

Freshers and experienced candidates are welcome, and growth opportunities await. The ideal candidate will have excellent English communication skills, a minimum qualification of 10+2 / diploma

Qualifications

• Excellent English communication skills mandatory.
• Minimum qualification: 10+2 / Diploma / Graduate.
• Freshers and experienced candidates welcome.
• Ready to relocate to Ahmedabad.

Responsibilities

• Handle chat-based customer inquiries.
• Provide quality customer service and resolve issues.
• Relocate to Ahmedabad and work on-site as required.
• Adhere to rotational shifts including weekends and nights.

Skills

chat support

travel & tourism

english grammar

international BPO

communication skills

customer service

technical support

customer care

Education

10+2 / Diploma / Graduate

Job description

We are conducting a recruitment drive in Your City for the role of Chat Customer Service Representative. Selected candidates will be required to relocate to Ahmedabad, Gujarat and work on-site.

Job Details

• Location (Workplace): Ahmedabad, Gujarat (On-site)
• Position: Chat Customer Service Representative
• Salary Range: ₹26,000 - ₹38,000 (CTC monthly, depending on interview & experience)
• Shift: Rotational (including weekends & nights)

Requirements

• Excellent English communication skills (mandatory)
• Minimum qualification: 10+2 / Diploma / Graduate
• Freshers & experienced candidates are welcome
• Must be ready to relocate to Ahmedabad

Perks & Benefits

• Travel reimbursement (processed with first salary)
• Free accommodation for the initial 5 days
• PF, insurance & shift allowance
• Growth opportunities within the organization

Job Types: Full-time, Permanent, Fresher

Benefits

• Health insurance
• Life insurance
• Provident Fund

Skills: chat,chat support,travel & tourism,english grammar,international bpo,communication skills,customer service,customer service representatives,technical support,customer care