Chat & Email & Voice process Professional

Daydream Recruiters; Ghaziabad District; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Cab facility

Job summary

Daydream Recruiters in Uttar Pradesh is hiring for an International customer support chat process. We seek a candidate with 1 year of chat experience or a 12th pass/UG graduate who can resolve queries over chat.

You will handle written and spoken English with fluency, and you must be comfortable working in 24x7 shifts. Cab facility provided for both sides.

This is a non-voice chat support role focusing on quick resolutions and customer satisfaction in a global context.

Qualifications

• Minimum 1 year experience in chat-based customer support or related field.
• Proficient in written English and fluent spoken English.
• Willing to work in 24x7 shift cycles.

Responsibilities

• Resolve customer queries via chat in real-time.
• Handle non-voice/chat-based support processes.
• Maintain quality and response times in a 24x7 operation.

Skills

Chat support

Written English

Fluent English

Non-voice process

Education

12th pass

UG

Job description

International customer support process

1 year experience for 12th pass /ug

Need to resolve queries over chat

Non Voice process/Chat process

Graduate fresher or 12th Pass with 1 year work experience in Chat

Required Candidate profile

Candidate should be proficient with written and Fluent English. Candidate should be comfortable working in 24*7 shifts.Both side cabs

Skills highlighted with ‘‘ are preferred keyskills

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