Channel Team Lead - AMZL

Amazon; Mumbai; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Amazon is seeking Team leads for our transportation team in Maharashtra, Mumbai. You will lead a multi-layer team of associates, drive growth with channel partners, and ensure a high-quality delivery experience for customers.

You will conduct field visits, deliver training on processes and SOPs, publish reports, and work with operations and other teams to enable launches and partner with stores for mutual growth.

Qualifications

• Bachelor's degree required.
• Experience in sales preferred.
• Ability to work in a fast-paced, customer-obsessed environment.

Responsibilities

• Identify potential retail stores and onboard new accounts in the assigned territory.
• Manage channel partners and drive store growth with Amazon.
• Conduct field visits to stores regularly.
• Train teams on Amazon processes, products, and SOPs.
• Publish routine reports on store performance and provide action plans.

Skills

Strong execution

Action oriented

Go getter

Resourceful

Analytical mindset

Education

Bachelor's degree

Job description

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory.

• Account Management: Managing and driving the growth of the Channel partners/stores’ business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon.
• Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis.
• Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs.
• Work on the ground to enable network with new product launches and partner with the operations and other teams.
• Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory.
• Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.
• Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth.
• Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.
• Enhance Engagement with accounts to improve business and increase retention.
• Drive stores against goals (Volume, FTR and other key metrics).
• Handling day to day operational escalations and be available to round the clock to manage the issues.
• Internal/External Stake holder management.
• Support station operations and/or customer deliverie

Essential Skills

• Strong execution skills, Action oriented, go getter
• Resourceful to identify the way to get things done using limited resources

Ability to navigate ambiguity and drive clarity for the team in evolving situations.

Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-making

Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

A day in the life

Interact with multiple stakeholders and get things done. Regular show of ownership and bias for action.

Basic Qualifications

• Bachelor's degree

Preferred Qualifications

• Experience in sales

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

- ASSPL - Maharashtra - C32

Job ID: A10529735