Channel Account Manager

AVEVA; Mumbai; Hybrid; INR 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Gratuity

Medical insurance

Childcare support

Education assistance program

Job summary

A technology company is seeking a Partner Manager in Mumbai to drive growth through partner engagement while ensuring compliance with company policies. The ideal candidate will possess 6-8 years of experience in enterprise-level software sales or partner management within India. Responsibilities include overseeing partner performance and developing strategic plans. The role supports hybrid working arrangements, promoting flexibility and a positive work environment with comprehensive benefits.

Qualifications

• 6-8 years of experience in enterprise-level software sales or partner management.
• Demonstrable knowledge in managing channel partners and sales in India.
• Experience with Value Added Resellers is a plus.

Responsibilities

• Manage growth of business through assigned partners.
• Be the primary contact for managed partners.
• Ensure partner compliance with AVEVA programs and policies.

Skills

Enterprise level software sales

Partner management

Strong social skills

Team player

Job description

AVEVA is creating software trusted by over 90% of leading industrial companies.

Main Responsibilities

• Responsible for growth of business through assigned partner aligned to overall AVEVA partner and offer strategy
• Primary point of contract for managed partners
• Adds value to sales engagements on key opportunities with clear ability to position AVEVA and offers at a high level
• Situational fluency – clearly understands AVEVA organization, programs & policies, can lead coordination to bring to bear appropriate resources as situations require
• Commercially proficient with demonstrated ability to craft commercial approaches to situations that address customer requirements and align to AVEVA policies
• Ensures partner is fulfilling contractual requirements, e.g. required product training and certifications, CSP/CTP where applicable, CSM where applicable
• Identifying and addressing partner coverage/capabilities/capacities to ensure that partners are following programs and policies, with an emphasis on customer facing sales efforts
• Partner and customer issue escalation and management
• Partner Growth and Development
• Strategically and tactically aligning AVEVA and the Partner
• Deep knowledgeable about partner organization, resources, and strategy to ensure there are sufficient resources, deployed correctly to achieve objectives and sales targets.
• Identify organizational/resource gaps and work with the partner's management team to implement development plans to address gaps
• Annual business plans by partner
• Ensures partner has proper Marketing, Sales, Presales, Support and Training coverage associated to annual plan
• Partner QBRs
• Partner Performance Analysis
• Publish monthly partner performance analysis and recommended actions if any
• Program and policy liaison
• Ensures partner is current with AVEVA program and policies
• Ensures partner compliance with required training and AVEVA policies, e.g. trade compliance, ABC compliance, etc.

Essential Requirements

• Minimum 6 – 8 years direct enterprise level software sales and/or partner management required with a track record of sustained success.
• Related work experience, demonstrable knowledge and experience in managing channel/partners and sales in India
• Experience managing Value Added Resellers would be a plus
• Knowledge and experience of OT application and AVEVA product lines (PI systems, Operations Control, Asset Performance, etc.) and other operation and engineering applications would be an advantage
• Able to demonstrate value added selling through AVEVA FLEX Program driving ARR through subscription
• Strong social and organizational skills, and ability to develop network for cross-functional working
• Team player and willing to learn

Desired Skills

• Self-starter with high-energy, independence and comfort with taking well-judged risks.
• Demonstrates sense of urgency, ability to handle multiple priorities & collaborate with multiple stakeholders.
• Quick learner who can adapt well in a fast-paced environment by listening, absorbing, and quickly applying lessons learned from all inputs.
• Resonates with culture focused on Impact, Aspiration, Curiosity and Trust

India Benefits

Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support.

Hybrid working

By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.

Equal Opportunity Employer

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case‑by‑case basis.