Centre Manager

Medhavi Skills University; Ahmedabad District; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Medhavi Skills University (MSU) invites applications for a Centre Manager in the Office of International Affairs. The role oversees daily operations, BD, student acquisition, partnerships, and revenue growth for MSU’s Study Abroad and Work Abroad initiatives, with a Germany focus.

The successful candidate will coordinate with multiple departments, manage the end-to-end student journey, and build a robust ecosystem of international partners to expand MSU’s global offerings.

Qualifications

• Bachelor's degree in Business Administration, International Business, Education, Hospitality, or related field.
• Experience managing a centre/branch or business unit.
• Experience in Study Abroad, Work Abroad, international recruitment, or education partnerships, especially Germany-focused programs.

Responsibilities

• Manage day-to-day operations of the OIA Centre and ensure smooth functioning.
• Develop and monitor SOPs, documentation, student records, and reporting.
• Coordinate with Admissions, Academics, Finance, Marketing, Student Support, and Placements.
• Drive BD for Study Abroad/Work Abroad and international exams, esp. Germany.
• Lead student acquisition, conversion, and outreach campaigns.
• Build and maintain partner relationships with universities, employers, and consultants.

Skills

Centre management

Business development

Stakeholder management

Team leadership

Education

Bachelor’s degree (Business/International Education)

Tools

CRM/ERP

Job description

Medhavi Skills University (MSU) is a government-notified private State Skills University established under a State Act in Sikkim in 2021, dedicated to advancing quality skill-integrated higher education and entrepreneurship. Recognised by the UGC and aligned with the National Education Policy (NEP) 2020, MSU is a pioneer in converging the skilling ecosystem with formal higher education through its“Industry as Campus” model. The University collaborates extensively with industries and Skill Development Institutes to deliver work-integrated degree programs embedding structured on-the-job training within the curriculum. MSU is a recognised Awarding Body under NCVET, empanelled with DGT, and serves as an anchor university partner with NSDC and the PMU of NSDC International-collectively reinforcing its demand-driven, industry-co-led academic framework. Ranked 4th among India’s Top Skill Universities in the Outlook ICARE Rankings 2025 and supported by over 11 defence partnerships along with multiple national recognitions, MSU stands among India’s leading skill-integrated higher education institutions.

The Office of International Affairs (OIA) is firmly committed to advancing its mission of cultivating a more equitable and interconnected global community by providing international apprenticeships, internships, work placements, and job opportunities. The primary aim of OIA is to help the University and its affiliated centres implement their comprehensive internationalisation strategy. As a crucial link between the University and international stakeholders, the OIA aims to broaden educational and employment opportunities for all Medhavi students. The OIA also maintains healthy relationships with Indian central and state governments, Indian missions abroad and diplomatic entities in India to promote inward and outward student/workforce mobility. OIA promotes work-route migration by enabling the Overseas Manpower Mobility Ecosystem.

We are looking for a dynamic Centre Manager for the Office of International Affairs (OIA) at Medhavi Skills University (MSU). The role will be responsible for managing the day-to-day operations of the OIA Centre while also contributing significantly to Business Development, student acquisition, partnerships, and revenue growth for MSU’s Study Abroad and Work Abroad initiatives.The candidate will work closely on the Germany-focused Study Abroad & Work Abroad module, coordinating with students, academic teams, international partners, training providers, employers, and other stakeholders to build and execute a seamless student journey from counselling and onboarding to application, training, placement/admission, and departure.

Key Responsibilities:

• Manage the end-to-end operations of the OIA Centre and ensure smooth day-to-day functioning.
• Establish and monitor operational processes, SOPs, documentation, student records, and reporting mechanisms.
• Coordinate with internal departments including Admissions, Academics, Finance, Marketing, Student Support, and Placements.
• Monitor student walk-ins, counselling schedules, enrolments, documentation, and follow-ups.
• Ensure timely resolution of student and parent queries and operational issues.
• Track centre-level KPIs, enrolment funnel, conversion, revenue, and operational performance.
• Maintain accurate MIS and provide regular business and operational reports to management.
• Ensure the centre delivers a professional and student-friendly experience.

2. Business Development & Growth

• Drive business development for Study Abroad, Work Abroad programs, International Exams & Assessments with a special focus on Germany.
• Develop and execute strategies for student acquisition, lead generation, conversion, and revenue growth.
• Identify new business opportunities through schools, colleges, universities, corporates, training institutes, consultants, and other relevant channels.
• Build and manage relationships with education consultants, channel partners, corporates,institutions, language training centres, and international stakeholders.
• Explore and develop new partnership opportunities for international education and employment pathways.
• Participate in meetings, presentations, seminars, webinars, education fairs, and student engagement initiatives.
• Own the BD pipeline from lead generation to partnership closure and activation.
• Track partner performance and develop strategies to improve conversion and business outcomes.

3. Student Acquisition & Conversion

• Work closely with the counselling/admissions team to convert leads into enrolments.
• Analyse conversion ratios and identify bottlenecks in the student journey.
• Develop outreach initiatives to improve student acquisition and centre walk-ins.
• Support the creation of campaigns, events, webinars, seminars, and other lead-generation activities.
• Build strong relationships with prospective students and parents while maintaining high service standards.

4. Partnership & Stakeholder Management

• Develop and maintain relationships with international universities, employers, language institutes,recruitment partners, education consultants, and other stakeholders.
• Negotiate commercial and operational terms with partners in coordination with seniormanagement.
• Manage partner onboarding, documentation, communication, and performance tracking.
• Represent OIA/MSU at external meetings and networking events.
• Build a strong ecosystem of partners to expand MSU's international education and employmentofferings.

5. Team & Performance Management

• Manage and mentor centre-level teams involved in operations, counselling, admissions, studentengagement, and BD, as applicable.
• Set targets and monitor individual and team performance.
• Conduct regular reviews and ensure achievement of enrolment, revenue, and operational KPIs.
• Identify training requirements and improve team productivity.

6. MIS, Reporting & Compliance

• Prepare weekly/monthly reports covering leads, conversions, enrolments, partnerships, revenue,student pipeline, and centre performance.
• Maintain accurate CRM/ERP records and ensure timely data updates.
• Monitor documentation and process compliance across student and partner journeys.
• Ensure confidentiality and appropriate handling of student and partner information.

Qualifications & Skills Required:

• Bachelor's degree in Business Administration, Management, International Business, Education,Hospitality, or a related field.
• Experience managing a centre/branch/business unit will be an advantage.
• Experience in Study Abroad, Work Abroad, international recruitment, Germany-focusedprograms, or education partnerships will be strongly preferred.
• Candidates with experience in B2C/B2B2C business development and channel partnerships willbe preferred.

What We Offer

• Opportunity to architect and scale a future-focused, industry-integrated higher education ecosystem.
• Competitive compensation with performance-linked incentives.
• Leadership role in a rapidly growing national skills and university platform.
• The opportunity to create a measurable impact on employability and workforce transformation at scale.

Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.