Center Manager

Axis Max Life Insurance; New Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Axis Max Life Insurance is seeking a Centre Manager/Sr. Centre Manager in Delhi. The role leads a strategic alliance with a bank, guiding sales for Protection and Annuity products, while building a strong partner-driven team and delivering training programs to improve selling effectiveness.

You will recruit and mentor executives, oversee operations, and ensure regulatory compliance. MBA or equivalent is required along with 5–7 years in sales and at least 2 years of leadership experience.

Qualifications

• MBA or equivalent degree.
• 5–7 years of sales experience with insurance background.
• At least 2 years of team handling experience.
• Exposure to Open Architecture.

Responsibilities

• Recruit, train and supervise executives to achieve agreed business targets of Protection and Annuity in the defined cluster and build a progressive partnership with the bank.
• Manage discrepancies at the cluster level and support issue resolution; train Ops processes and workflows for operational excellence and customer satisfaction.
• Participate in the hiring process, mentor performance, and implement recognition platforms to build a capable and motivated team in Bank Relationship.
• Anticipate training needs for the partner and lead development and deployment of partner training programs to increase selling effectiveness for own and partner teams on Annuity and Protection.
• Ensure system requirements are met so the relationship is productive, mutually beneficial and compliant with regulatory requirements.
• Deploy and monitor bank staff contests/RR to accelerate revenue generation with the Channel.

Skills

Sales

Insurance

Team leadership

Open architecture

Education

MBA or equivalent

Job description

Job Description

Job Title Centre Manager/ Sr. Centre Manager

Band 4/4A

Department Strategic Alliances

Reporting to RM/Sr RM

Key Responsibility Areas

• a. Recruit, train and Supervise executives to achieve the agreed business targets of Protection and Annuity in the defined cluster and building a progressive partnership with the bank.
• b. Manage the discrepancies at the cluster level, provide support for ongoing issue resolution, manage initiatives deployed, providing induction and on-the-job training for Ops processes and workflows to team in order to achieve operations excellence derive customer satisfaction.
• c. Participate in the hiring process, Counsel and Mentor performance, co-create and implement recognition platforms in order to build a capable and motivated team in the Bank Relationship.
• d. Anticipate training requirements for the partner and lead the development and deployment of partner training programs in order to increase the selling effectiveness of own team as well partner teams on Annuity and Protection.
• e. To ensure that the system requirements are met in order that the relationship is productive and mutually beneficial and compliant with all regulatory requirements.
• f. Deploy and monitor implementation specifically Bank staff contests/RR in order to accelerate revenue generation with the Channel.

Measure of Success

• New Business
• Case size and Paid business
• Initiatives Deployed-Plan VS actual customer satisfaction scores.
• Hiring vs. objectives employee Satisfaction Scores
• Channel Partner feedback
• Observations in Audit Scores Incremental business results (Leads /policies etc), Spend - Budget vs. actual
• Market Share

Desired qualification and experience

• Master of Business Administration or equivalent
• 5-7 years of experience in Sales, prior experience in Insurance essential with min 2 years of team handling experience.
• Must have exposure to Open Architecture

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.