CDP Analytics Professional

Retail Insights; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Retail Insights is seeking a CDP-focused data professional in Bengaluru to design and manage customer data platform solutions. You will define ingestion, unify identities, and integrate data from multiple sources to support analytics and activation.

The role involves building customer profiles, segments, and dashboards, enabling personalized experiences while upholding governance and privacy standards. Collaboration with marketing, analytics, product, and engineering is essential.

Qualifications

• 3+ years of CDP, analytics, or data-focused experience.
• Hands-on with CDP platforms and analytics solutions.
• Strong SQL and data modeling knowledge.
• Experience with BI/visualization tools.
• Experience in Agile/Scrum delivery.

Responsibilities

• Lead design, implementation, and management of CDP solutions.
• Define data ingestion, unification, and identity resolution.
• Integrate data from CRM, Commerce, POS, Marketing, Web, and Mobile.
• Design and maintain customer profiles, segments, and audiences.
• Build analytics dashboards, reports, and insights.
• Enable personalization and data activation across channels.
• Ensure data quality, governance, privacy, compliance.
• Collaborate with cross-functional teams to support data initiatives.
• Analyze customer journeys and performance metrics to identify growth opportunities.
• Support UAT, go-live, and post-production CDP optimization.
• Act as SME for CDP architecture and best practices.
• Drive continuous improvement in customer intelligence.

Skills

CDP

Analytics

SQL

BI tools

Agile/Scrum

Stakeholder mgmt

Retail domain

Education

Bachelor’s degree in CS/IS/Analytics

Tools

Tableau

Power BI

Looker

Job description

3+ Years of experience, Bengaluru

Responsibilities

• Lead the design, implementation, and management of Customer Data Platform (CDP) solutions
• Define and implement customer data ingestion, unification, and identity resolution strategies
• Integrate customer data from multiple sources including CRM, Commerce, POS, Marketing, Web, and Mobile platforms
• Design and maintain customer profiles, segments, and audiences for analytics and activation
• Build and manage analytics dashboards, reports, and insights for business, marketing, and leadership teams
• Enable personalization and data activation across marketing, commerce, and service channels
• Ensure data quality, governance, privacy, and compliance standards are met
• Collaborate with marketing, analytics, product, and engineering teams to support data-driven initiatives
• Analyze customer behavior, journeys, and performance metrics to identify growth opportunities
• Support UAT, go-live, and post-production optimization of CDP solutions
• Act as a subject-matter expert for CDP architecture and best practices
• Drive continuous improvement in customer intelligence and analytics capabilities

Requirements

• Minimum 3+ years of experience in CDP, Analytics, or Data-focused roles
• Strong hands‑on experience with Customer Data Platforms and analytics solutions
• Proven expertise in customer data integration, segmentation, and reporting
• Strong SQL skills and understanding of data modeling concepts
• Experience working with BI and visualization tools
• Understanding of customer journey analytics and personalization use cases
• Experience working in Agile / Scrum delivery environments
• Strong analytical, communication, and stakeholder management skills
• Experience in Retail, E-commerce, or Consumer domain preferred