CCTV MONITORING OPERATOR - Main Office

JKKN; Komarapalayam; On-site; INR 180,000 - 260,000; Full time

Job summary

JKKN Educational Institutions requires a CCTV Monitoring Operator for campus surveillance. The role involves real-time monitoring from the central control room, reporting incidents, and coordinating with security staff. Freshers with aptitude are welcome alongside candidates with 0–3 years of CCTV experience.

Candidate should have 12th Pass and preferably a Diploma/ITI in Electronics, Electrical, or Computer Hardware. Rotational shifts, including nights and holidays, are part of the schedule.

Qualifications

• Pass in 12th Standard (HSC); Diploma or ITI in Electronics, Electrical, or Computer Hardware preferred.
• 0 to 3 years of experience in CCTV monitoring or security; freshers considered.
• Knowledge of DVR/NVR systems, IP cameras, and video management software.
• Basic computer skills, including email and spreadsheet logging.
• Sustained alertness for long monitoring shifts with good judgement.
• Clear communication in Tamil and English, both spoken and written.
• High integrity with confidential information handling.
• Willingness to work in rotational shifts including nights and holidays.

Responsibilities

• Monitor live CCTV feeds across campus 24/7 with vigilance.
• Identify and report suspicious activity or safety hazards immediately.
• Maintain shift-wise incident log with time, location and actions.
• Operate DVR/NVR, review and export footage as required.
• Perform daily health checks of cameras and storage, raise tickets as needed.
• Ensure recording retention and storage policy compliance.
• Coordinate with guards and staff during emergencies and events.
• Support inquiries with footage through approved authorization.
• Keep control room secure and hand over charge at shift end.
• Maintain confidentiality of all footage and observations.

Skills

Attention to detail

Observant

Clear Tamil & English

Shift work

Education

12th Standard (HSC)

Diploma / ITI in Electronics / Electrical / Computer Hardware

Job description

About the Institution:

JKKN Educational Institutions is a group of professional colleges committed to providing quality education and a safe, well-governed campus environment. The Main Office administers shared campus services, including security and surveillance operations across all constituent colleges.

Job Description:

The CCTV Monitoring Operator is responsible for the continuous, real-time surveillance of the campus through the centralised CCTV control room. The role safeguards students, staff, and institutional property by observing live camera feeds, identifying unusual or unsafe activity, and escalating incidents promptly to the Security Officer and campus administration.

Responsibilities:

• Monitor live CCTV feeds from all campus cameras continuously during the assigned shift, maintaining constant vigilance over hostels, academic blocks, laboratories, entry and exit gates, parking areas, and common spaces.

• Identify and immediately report suspicious activity, unauthorised access, safety hazards, ragging, or any breach of institutional discipline to the Security Officer and the reporting authority.

• Maintain an accurate shift-wise incident log recording the time, camera location, nature of the incident, persons involved, and the action taken.

• Operate DVR and NVR systems to retrieve, review, export, and archive recorded footage on request from authorised officials only.

• Conduct a daily health check of all cameras, recorders, monitors, storage, and network links; raise service tickets for offline cameras, poor image quality, or storage faults and follow up until resolved.

• Verify that recording retention, backup, and storage capacity remain within the prescribed institutional policy at all times.

• Coordinate with security guards, hostel wardens, transport staff, and the administrative office during emergencies, drills, examinations, and campus events.

• Support internal enquiries and disciplinary proceedings by providing footage strictly through the approved authorisation process.

• Ensure the control room remains secure, orderly, and accessible only to authorised personnel; hand over charge formally at the end of each shift.

• Strictly maintain the confidentiality of all footage and observations, and comply with institutional privacy and data-handling norms.

Requirements:

• Pass in 12th Standard (HSC); a Diploma or ITI in Electronics, Electrical, or Computer Hardware is preferred.

• 0 to 3 years of experience in CCTV monitoring, control room operations, or campus or industrial security. Freshers with the right aptitude will be considered.

• Working knowledge of DVR and NVR systems, IP cameras, and video management software.

• Basic computer proficiency, including email and spreadsheet-based log maintenance.

• Sustained attention and alertness through long monitoring shifts, with sound observation and judgement.

• Ability to communicate clearly in Tamil and English, both spoken and written.

• High integrity and a demonstrated ability to handle sensitive and confidential information.

• Willingness to work in rotational shifts, including nights, weekends, and public holidays as per the campus roster.

Work Schedule:

Full-time, rotational shift duty covering round-the-clock campus surveillance. Shift allocation is governed by the campus security roster issued by the Main Office.

Qualifications: 12th Pass (HSC), Diploma in Electronics / Electrical / Computer Hardware (preferred), ITI - Electronics / Electrician (preferred).