CCO Operations Director (Health Policy and Program Administrator 1)

State of Oregon; Salem; Hybrid; INR 10,963,000 - 16,969,000; Full time

Benefits offered by this job

Excellent health, vision, and dental

Public Service Loan Forgiveness (PSLF)

Paid time off and holidays

Career development opportunities

Job summary

State of Oregon, Oregon Health Authority, seeks a CCO Operations Director to lead policy development and administration for Medicaid-related CCO operations. You will oversee contracts, quality assurance, services, and data units, ensuring alignment with health equity priorities and multi‑agency collaboration.

The role requires strategic planning, stakeholder engagement, and experience navigating Medicaid governance structures within Oregon.

Qualifications

• Five years of management experience; OR two years of management experience and a Bachelor’s degree in a related field.
• Experience developing and implementing community/state/national policies that advance health equity and culturally responsive services.
• Knowledge of legislative and regulatory processes; experience interpreting federal/state laws and CMS waivers.
• Knowledge of Medicaid Fee for Service and Managed Care regulations in Oregon; familiarity with OHA/ODHS contracts.
• Ability to lead cross‑agency collaboration and drive continuous improvement in health policy and delivery.

Responsibilities

• Lead development and administration of CCO program policy.
• Oversee the CCO contract and four units: Quality Assurance, Contracts & Rules, Services, and Claims & Encounter Data.
• Provide strategic oversight and alignment of operations with OHA transformation and health equity priorities.
• Collaborate with tribal governments, CCOs, and community partners to shape Oregon Health Plan delivery.

Skills

Management leadership

Policy development

Stakeholder collaboration

Budget management

Data analysis

Education

Bachelor’s degree (related field)

Job description

Initial Posting Date: 10/13/2026

Application Deadline: 10/27/2026

Agency: Oregon Health Authority

Salary Range: $9,604 - $14,856

Position Type: Employee

Position Title: CCO Operations Director (Health Policy and Program Administrator 1)

Job Description

Oregon Health Authority’s Coordinated Care Organization (CCO) Operations section is responsible for implementing, overseeing, and improving Medicaid policies and operational requirements for CCOs delivering Oregon Health Plan (OHP) physical, oral, and behavioral health benefits. The Director leads development and administration of CCO program policy; oversees the CCO contract; and provides strategic oversight of four key operational units: CCO Quality Assurance, CCO Contracts and Rules, CCO Services, and Claims & Encounter Data Services. In this position, you will play a critical role in promoting alignment and systemwide integration across managed care and fee-for-service (FFS) delivery systems, centering its leadership on CCO Operations while collaborating closely with internal and external partners to ensure cohesive and coordinated delivery of the Oregon Health Plan. You will lead strategic planning, systems alignment, legislative strategy, and community and partner engagement efforts that shape the design and delivery of the Oregon Health Plan and the experience of 1.4 million OHP members. You will collaborate with Tribal governments, CCOs, community-based organizations, advocacy groups, health systems, and state and federal partners, and align operational and policy decisions with OHA’s transformation and health equity priorities. You will play an integral part of the Medicaid Division’s Director’s Office and be a key leader in establishing the overall direction and mission of the division. In this position, you will have the privilege and responsibility to collaborate with diverse populations most harmed by social injustice and inequities and will demonstrate the ability to build and steward positive, collaborative and partnership‑based relationships with diverse community groups including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA2S+ and other communities that have been traditionally marginalized.

Minimum Qualifications

Five years of management experience; OR two years of management experience and a Bachelor’s degree in a related field.

Desired Attributes

• Experience leading the development and implementation of policies and programs at the community, state, and/or national level that advance health equity (address systemic health disparities, expand culturally responsive and inclusive services, factor in social determinants of health) and elevate the voice of community and those with lived experience.
• Knowledge of health services delivery systems, particularly the Oregon Health Plan, managed care, and Medicaid administration in Oregon, including experience working with Coordinated Care Organizations, social safety net programs, health service providers (including Community Mental Health Programs and other behavioral health service providers), and community-based organizations to guide operations and policies.
• Knowledge of legislative and regulatory processes; experience interpreting, applying and advising on federal and state laws and regulations, as well as legislative concepts/bills; specific knowledge of Medicaid Fee for Service and Managed Care regulations, Oregon Administrative Rules, and Oregon Revised Statutes.
• Knowledge and experience developing, implementing, and refining policies included in the Medicaid state plan or other waiver authorities with Centers for Medicare and Medicaid Services (CMS).
• Familiarity with varying funding streams for statewide and community investment and value‑based payment mechanisms.
• Ability to provide organizational leadership to foster inter‑and cross‑agency collaboration and to shape systems‑wide community centered policies, programs, and continuous (performance / quality / process) improvement strategies.
• Experience in effectively managing teams and fostering a trusting team culture.
• Ability to provide financial and budget management, tracking and oversight for larger scale efforts or program / team accountability.
• Ability to navigate complex relationships through collaborative problem‑solving, consensus‑building, and solution‑focused approaches, recognizing positionality and fostering power‑sharing dynamics.
• Experience facilitating meetings with a variety of key partners, including internal teams, community members/groups, health service providers, government officials and legislators.
• Experience and knowledge evaluating and synthesizing quantitative and qualitative data to analyze and measure the effectiveness, efficiency, and impact of administrative and technical programs within the context of health policy / healthcare services.
• Experience presenting and articulating the value and relevance of research and evaluation data to facilitate quality assurance, strategic planning, and decision‑making.
• Knowledge about contracts/interagency agreement administration, procurement, and grant administration within the context of Oregon state government (e.g. OHA/ODHS) or other complex health services delivery organizations.

Eligibility and Compliance Requirements: This position does not provide visa sponsorship. Within three days of hire, you will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to verify work authorization. If your employment eligibility depends on sponsorship now or in the future, you will not meet the requirements for this position. Employment is contingent upon a criminal records check and a driving records check that meets OHA criteria at the time of hire and throughout employment.

The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on protected class – including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation – and does not screen applicants based on current or past compensation.

OHA is an anti‑racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.

Benefits of Joining

We also offer a competitive benefits package including:

• Excellent, low-cost medical, vision, and dental coverage for you and your family.
• Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.
• Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.
• Potential eligibility for the Public Service Loan Forgiveness Program.
• Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Training and development opportunities to grow your career with the State of Oregon.

Additional Details

This announcement is for one, full-time, permanent, unrepresented management service CCO Operations Director (Health Policy & Program Administrator 1) position based in Salem, Oregon. This is a hybrid (15% in‑office) position. “Review Section 4: Working Conditions” in the position description (linked above) for more information. Employment is contingent upon a criminal records check and a driving records check that meets OHA criteria at the time of hire and throughout employment. The salary listed is the non‑PERS qualifying range. If the successful candidate qualifies for PERS, the salary range will increase by 6.95%. For more information, see the Classification and Compensation page. The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process. This position does not provide visa sponsorship. Within three days of hire, you will be required to complete I‑9 documentation and confirm authorization to work in the United States. OHA will use E‑Verify to verify work authorization. If your employment eligibility depends on sponsorship now or in the future, you will not meet the requirements for this position. We evaluate candidates based on their own skills and experience. Unless explicitly approved, outside resources – including Artificial Intelligence (AI) tools – are not permitted during assessments or interviews. Use of unauthorized resources will disqualify a candidate from further consideration.