CBTS Hiring _ Network Engineer _Chennai

Cbts; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Cbts in Chennai is seeking a Senior Network Engineer to own complex network and fiber incident resolution, guide junior staff, and coordinate with carriers and vendors. The role emphasizes service stability, proactive procedures, and 24x7 shift coverage. Immediate joiners only, Chennai location, 4+ years of experience.

You will monitor networks, perform RCA, manage changes, document runbooks, and mentor fresher engineers; strong communication with stakeholders is essential.

Qualifications

• 4+ years of network engineering experience.
• Strong knowledge of routing, switching, WAN and fiber.
• Ability to mentor juniors and coordinate with carriers.

Responsibilities

• Incident ownership: Act as the technical escalation point for incidents raised by Level 1, diagnosing and resolving complex faults across routing, switching, WAN and fiber connectivity.
• Root cause analysis: Lead investigations into major and repeat incidents, and put corrective and preventive actions in place to reduce recurrence.
• Proactive monitoring: Use monitoring and alerting platforms to track network health, tune thresholds and act on early signs of degradation before customers are affected.
• Carrier and vendor coordination: Raise faults with telecom carriers, OEM vendors and field teams, track repairs, and confirm restoration within agreed timelines.
• Stakeholder communication: Give clear, timely updates to internal teams and customers during major incidents, following the defined escalation matrix.
• Change and maintenance: Plan and carry out approved configuration changes, maintenance and upgrades, with risk assessment and rollback plans.
• Documentation and process: Build and maintain runbooks, standard operating procedures, network diagrams and knowledge articles to support consistent operations.
• Mentoring: Coach fresher engineers by reviewing their ticket handling and shift handovers, and building their troubleshooting skills.
• Coverage and reporting: Contribute to shift coverage and quality handovers, and support service level and trend reporting.

Skills

Incident management

Root cause analysis

Proactive monitoring

Vendor coordination

Stakeholder communication

Change management

Documentation

Mentoring

Reporting

Tools

Wireshark

SolarWinds

Cisco IOS

Juniper Junos

Job description

Immediate Joiners Only

Location - Chennai

Exp - 4+years

Shift Timings - Rotational Shift, 24*7

Job Description

The Senior Network Engineer is a core member of the network operations team. The role owns the technical resolution of complex network and fiber incidents escalated from the Level 1 team, keeps services stable and performing, and helps establish and improve operating procedures. The engineer also guides junior team members and serves as a dependable technical contact for carriers, vendors and stakeholders.

Key Responsibilities

• Incident ownership: Act as the technical escalation point for incidents raised by Level 1, diagnosing and resolving complex faults across routing, switching, WAN and fiber connectivity.
• Root cause analysis: Lead investigations into major and repeat incidents, and put corrective and preventive actions in place to reduce recurrence.
• Proactive monitoring: Use monitoring and alerting platforms to track network health, tune thresholds and act on early signs of degradation before customers are affected.
• Carrier and vendor coordination: Raise faults with telecom carriers, OEM vendors and field teams, track repairs, and confirm restoration within agreed timelines.
• Stakeholder communication: Give clear, timely updates to internal teams and customers during major incidents, following the defined escalation matrix.
• Change and maintenance: Plan and carry out approved configuration changes, maintenance and upgrades, with risk assessment and rollback plans.
• Documentation and process: Build and maintain runbooks, standard operating procedures, network diagrams and knowledge articles to support consistent operations.
• Mentoring: Coach fresher engineers by reviewing their ticket handling and shift handovers, and building their troubleshooting skills.
• Coverage and reporting: Contribute to shift coverage and quality handovers, and support service level and trend reporting.