Category Manager - Operations

Urban Company (UC); Bengaluru, Delhi; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Urban Company is seeking a Category Manager to lead onboarding of quality supply and optimize daily operations across Delhi and Bangalore. The role emphasizes strong analytical capabilities and a hands-on, hustler mindset to deliver measurable results.

The candidate should possess a Bachelor's degree and thrive in a fast-paced, ambiguous environment, driving problem-solving at scale and overseeing category growth and service quality improvements.

Qualifications

• Bachelor's degree mandatory.
• Ability to thrive in a fast-paced, results-oriented environment.
• Strong analytical skills and a hands-on attitude.
• A hustler mindset—proactive and outcome-focused.

Responsibilities

• Onboard quality supply: Ensure the right service professionals are onboarded to meet customer demand with excellent service delivery.
• Operational Excellence: Maintain smooth daily operations and collaborate with category heads for growth and quality improvements.
• Data-Driven Problem Solving: Leverage analytical skills to tackle key business challenges and propose effective solutions.
• On-the-Ground Leadership: Understand real issues firsthand by engaging with customers and partners, and implement processes to improve service quality and onboarding.

Skills

Analytical mindset

Problem solving

Hands-on attitude

Results oriented

Education

Bachelor's degree

Job description

Urban Company is hiring for a Category Manager!

Location : Delhi/Bangalore

Key Responsibilities:

1. Onboard quality supply: Ensure the right service professionals are onboarded to meet customer demand with excellent service delivery.
2. Operational Excellence: Maintain smooth daily operations and collaborate with category heads for growth and quality improvements.
3. Data-Driven Problem Solving: Leverage analytical skills to tackle key business challenges and propose effective solutions.
4. On-the-Ground Leadership: Understand real issues firsthand by engaging with customers and partners, and implement processes to improve service quality and onboarding.

What We're Looking For:

• Sharp professionals who are eager to create an impact and go above and beyond.
• Bachelors degree (mandatory).
• Ability to thrive in a fast-paced, results-oriented environment and solve ambiguous problems.
• Strong analytical skills and a hands-on attitude.
• A hustler mindset someone who gets things done!

If you're excited about driving deep problem-solving at scale and making a real difference, we'd love to hear from you!