Category Manager

Urban Company (UC); Lucknow; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Urban Company in Lucknow is hiring a Category Operations Manager with 1-4 years of experience to drive growth in a fast-paced, customer-focused environment.

You will onboard quality supply, maintain smooth daily operations, and collaborate with category heads to deliver excellent service and scale impact.

You will leverage data-driven problem solving, engage with customers and partners on the ground, and implement processes to improve onboarding and service quality.

Qualifications

• Bachelor's degree mandatory
• Experience in fast-paced, results-driven environments beneficial
• Strong analytical and problem-solving abilities
• Hands-on attitude and proactive approach

Responsibilities

• Onboard quality supply and ensure service professionals meet customer demand.
• Maintain smooth daily operations; work with category heads for growth & quality.
• Leverage analytics to solve key business challenges and propose solutions.
• Engage with customers and partners to identify issues and improve onboarding.

Skills

Analytical skills

Data-driven

Onboarding

Operations management

Education

Bachelor's degree

Job description

Urban Company is hiring for a Category Operations Manager! Are you ready to drive growth in a fast-paced, consumer-focused environment?

We're looking for a Category Manager with 1-4 years of experience to help us scale new heights.

Location : Lucknow

Key Responsibilities:

1. Onboard quality supply: Ensure the right service professionals are onboarded to meet customer demand with excellent service delivery.
2. Operational Excellence: Maintain smooth daily operations and collaborate with category heads for growth and quality improvements.
3. Data-Driven Problem Solving: Leverage analytical skills to tackle key business challenges and propose effective solutions.
4. On-the-Ground Leadership: Understand real issues firsthand by engaging with customers and partners, and implement processes to improve service quality and onboarding.

What We're Looking For:

• Sharp professionals who are eager to create an impact and go above and beyond.
• Bachelors degree (mandatory).
• Ability to thrive in a fast-paced, results-oriented environment and solve ambiguous problems.
• Strong analytical skills and a hands-on attitude.
• A hustler mindset someone who gets things done!

If youre excited about driving deep problem-solving at scale and making a real difference, wed love to hear from you!