Category Manager

Urban Company (UC); Kamrup Metropolitan; On-site; INR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Health insurance benefits

Career growth opportunities

Mentorship from peers

Job summary

Urban Company (UC) is looking for a Senior Category Manager in Kamrup Metropolitan, Assam, to scale category revenues and ensure operational excellence. You will lead cross-functional teams, improve customer experiences, and drive profitable growth. With 2–4 years in an ops-related role, strong leadership skills and a problem-solving mindset are essential. The role offers a dynamic work environment with opportunities for personal growth and health insurance benefits.

Qualifications

• Minimum 2–4 years of experience in an ops-related, consulting, or strategy role.
• Demonstrated leadership of teams and projects, with the ability to influence and lead.
• Ability to deliver under tight timelines.

Responsibilities

• Scale category volumes and revenues across geographies.
• Ensure superlative customer and partner experience at scale.
• Collaborate with cross-functional teams for execution.

Skills

Leadership

Operational Excellence

Problem-Solving Mindset

Time Management

Job description

Senior Category Manager – Business | Urban Company

Urban Company is a tech‑enabled home services marketplace that connects customers with a wide range of services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, and painting. We deliver high‑quality, standardized, reliable service experiences at customers’ homes and on their preferred schedules. To uphold this promise, we partner with hand‑picked service providers and equip them with technology, training, products, tools, financing, insurance, and brand support.

About the Role & Team

Urban Company’s India business is organized into three major verticals, each with core categories led by a business head. The categories include:

• Beauty vertical – Skin‑care, hair, nails and make‑up for women, men’s grooming, spa‑therapy for men and women, treatments
• Home vertical – AC and appliance repair, cleaning and pest control, electricians, plumbers and carpenters, painting
• Products business (largely B2B) – Beauty & spa products (OEM and private labels), home solutions store, cleaning products, Native, smart locks and RO

What You’ll Do

Scale category volumes and revenues across your geographies, while ensuring superlative customer and partner experience at scale. Maintain operational excellence on a daily basis for your set of cities and lead key central growth tracks for the category over time, including sustainable and profitable growth, building customer and partner love at scale, and empowering a team to win based on UC’s values. Collaborate with cross‑functional teams to ensure swift and robust execution. As the owner of the business, you will directly influence how the business shapes up. If you are an entrepreneur/intrapreneur at heart, this is an opportunity to take charge.

What We Need

• Minimum 2–4 years of experience in an ops‑related, consulting, or strategy role.
• Demonstrated leadership of teams and projects, with the ability to influence and lead.
• Ability to deliver under tight timelines.
• High energy, love for challenges, and problem‑solving mindset.

What Can You Expect

• Great work environment with massive ownership and growth opportunities – we hire for a career, not just a role.
• Energy and hustle of a startup with the processes and depth of a large organization.
• Opportunity to work with mentors and peers invested in your growth.
• Chance to contribute to our mission to transform customer and partner experience.
• Access to the latest tools and technology to get things done.
• Health insurance benefits for you and your family.

At Urban Company we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, colour, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.