Category Manager

Urban Company (UC); Indore District; On-site; INR 600,000 - 900,000; Full time

Job summary

Urban Company in Indore is seeking a Category Manager to own on-ground operations, focusing on onboarding new service professionals and strengthening the partner base for reliable home-services. The role requires 6 months to 2 years of experience, proficiency in Excel, SQL, Tableau, and Power BI, and a fast-paced, results-oriented mindset to solve problems end-to-end.

You will collaborate with marketing, technology, and product to deliver category initiatives.

Qualifications

• 6 months to 2 years of work experience in operations or marketplace roles.
• Proficient in advanced Excel, SQL, Tableau, and Power BI.
• Ability to solve ambiguous problems in a fast-paced environment.
• Hustle and hands-on attitude with a results-driven mindset.

Responsibilities

• Drive onboarding of service professionals across the category.
• Improve customer and partner experience through projects.
• Collaborate with marketing, tech, and product to execute category initiatives.

Skills

Advanced Excel

SQL

Tableau

Power BI

Tools

Advanced Excel

SQL

Tableau

Power BI

Job description

About the Company

Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.

About the Role & Team

• The Category Manager is responsible for driving on-ground operations. This would primarily involve onboarding new partners and improving the quality of the existing partner base
• This includes end-to-end ownership of the initiative, including problem solving, analysis, process improvement, and execution
• Support Business Heads in BAU category management activities related to supply/demand planning, revenue planning

What you ll do:

• Drive onboarding of great service professionals in the category - involves thinking through the full supply chain - sourcing, selection, and training of partners.
• Be part of projects that are focused on improving customer and partnerexperience
• Collaborate with cross-functional internal partners in marketing, technology, and product to execute multiple category and central-level projects

What we need:

• Sharp and hungry professionals willing to go above and beyond to create impact
• 6 months -2 years of work experience
• Proficient in advanced Excel/ SQL/Tableau/Power BI
• Ability to work in a fast-paced environment, requires solving ambiguous problems, and is highly outcome-oriented. We will look for candidates who display these characteristics and have demonstrated the ability to solve problems on the ground.
• Hustle and get things done attitude