Case Processing Executive - International Voice Process

AM Infoweb; Pune District; On-site; INR 253,890 - 304,110; Full time

Benefits offered by this job

Salary up to CTC – 25k per month

7k gross attractive monthly incentives

Fixed US shift

Fixed Saturday & Sunday off

Overtime paid

Job summary

AM Infoweb is hiring a Case Processing Executive in Kalyani Nagar, Pune. The role involves mediating between insurance firms and medical facilities while ensuring timely follow-up on medical reports. Candidates are expected to have excellent communication skills in English, and both graduates and freshers can apply. This position offers a salary of up to 25k per month, with additional monthly incentives, fixed US shifts, and guaranteed weekends off. Candidates should be comfortable with night shifts and WFH is not appreciated.

Qualifications

• Graduates can apply, including freshers.
• Prior experience is not required.
• Must be comfortable with fixed night shifts.

Responsibilities

• Act as a mediator between insurance companies/law firms and medical facilities.
• Follow up on medical reports of discharged patients.

Skills

Excellent communication skills in English

Comfortable with night shifts

Education

Graduation or awaiting final semester results

Job description

Job Overview

Case Processing Executive at AM Infoweb, Kalyani Nagar, Pune.

Role: Voice / Blended - Other

Industry: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Role & Responsibilities

Act as a mediator between insurance companies/law firms and hospitals, doctors, clinics, and medical facilities. Follow up on medical reports of patients who have been discharged from the mentioned medical institutes to obtain medical facility reports within the time frame mentioned by the client.

Eligibility Criteria

• Excellent communication skills in English, both verbal and written.
• Graduation or awaiting final semester results.
• Graduate freshers can apply.
• WFH not appreciated.
• Comfortable with night shifts.
• Complete fresher can only apply.

Benefits

• Salary up to CTC – 25k per month.
• 7k gross attractive monthly incentives.
• Fixed US shift.
• Fixed Saturday & Sunday off.
• Overtime paid.

Work Location

Kalyani Nagar, Pune. This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered.