CASA Sales Officer

CSB Bank; Hyderabad; On-site; INR 300,000 - 600,000; Full time

Job summary

CSB Bank seeks a CASA sales professional to grow the Current and Savings Account portfolio in a client-focused environment. You will identify new business opportunities, cross-sell bank products, and maintain strong client relationships to drive deposits and customer satisfaction.

The role requires 1–4 years in CASA sales or related fields, with a solid understanding of bank products and excellent communication skills for effective relationship-building.

Qualifications

• 1–4 years of experience in CASA sales or related field.
• Strong understanding of current accounts, savings accounts, and other bank products.
• Excellent communication for effective relationship-building with customers.
• Ability to work independently as well as part of a team.

Responsibilities

• Manage CASA (Current Account Savings Account) portfolio by identifying new business opportunities, cross-selling products, and maintaining relationships with existing clients.
• Develop and implement strategies to increase deposit balances, reduce attrition rates, and improve overall customer satisfaction.
• Collaborate with internal teams to resolve client queries, address concerns, and provide exceptional service.
• Analyze market trends and competitor activity to stay ahead in the competitive banking landscape.

Skills

Communication skills

Relationship management

Cross-selling

Job description

Roles and Responsibilities :

• Manage CASA (Current Account Savings Account) portfolio by identifying new business opportunities, cross-selling products, and maintaining relationships with existing clients.
• Develop and implement strategies to increase deposit balances, reduce attrition rates, and improve overall customer satisfaction.
• Collaborate with internal teams to resolve client queries, address concerns, and provide exceptional service.
• Analyze market trends and competitor activity to stay ahead in the competitive banking landscape.

Job Requirements :

• 1-4 years of experience in CASA sales or related field.
• Strong understanding of current accounts, savings accounts, and other financial products offered by banks.
• Excellent communication skills for effective relationship-building with customers.
• Ability to work independently as well as part of a team.