Career Counselor

Connect West Gateway HR Consultancies

Kozhikode district

On-site

INR 300,000 - 400,000

Full time

14 days+

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Job summary

A reputable HR consultancy firm in Kozhikode is seeking a Customer Relations Executive for a full-time on-site role. The candidate will manage client relations and ensure customer satisfaction by responding to inquiries and addressing client concerns. Strong interpersonal and communication skills are essential, along with proficiency in customer service and the ability to work within a team. A Bachelor's degree in a related field is preferred. This entry-level position offers a great opportunity to start a career in customer relations.

Qualifications

Strong interpersonal skills and effective communication abilities are necessary.
Proficiency in client relations and customer service is crucial.
Ability to work independently and collaboratively with the team.
Excellent problem-solving and conflict resolution skills required.

Responsibilities

Manage client relations and ensure customer satisfaction.
Respond to customer inquiries and address client concerns.
Collaborate with internal teams to enhance customer experience.

Skills

Strong Interpersonal Skills

Communication abilities

Proficiency in Client Relations

Customer Service

Problem-solving skills

Conflict resolution skills

Education

Bachelor's degree in Business or related field

Job description

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Connect West Gateway HR Consultancies began its services in 2015 and has roots in Gateway Institute and Recruitment Services, started in 2009 in India. With a strong presence in overseas recruitment and training, we have positively impacted over 50,000 professionals across diverse sectors such as Healthcare, IT, Construction, Engineering, Finance, HR, and more. We pride ourselves on connecting qualified professionals with global opportunities, ensuring rapid and efficient service to job seekers and employers alike.

Role Description

This is a full-time on-site role for a Customer Relations Executive located in Kozhikode. The Customer Relations Executive will be responsible for managing client relations, ensuring customer satisfaction, providing customer service, and maintaining effective communication with clients. Day-to-day tasks include responding to customer inquiries, addressing client concerns, and working collaboratively with internal teams to enhance the overall customer experience.

Qualifications