Capital One - Senior Manager - Benefits

Capital One Services; Bengaluru; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

Capital One India is seeking a Senior Manager in Benefits to lead Health & Welfare programs and leave a strong employee experience across initiatives.

You will develop benefit designs, manage budgets, and use data-driven insights to improve programs while ensuring compliance with regulations and governance standards.

Qualifications

• MBA or PGDM Full-time required.
• At least 12 years of Health & Welfare benefits design, strategy and management experience.
• 4+ years of people leadership experience.
• Solid experience with Benefits governance practices.
• Strong analytical, communication and problem-solving skills.
• Experience in a highly-matrixed environment.
• Knowledge of HR and compensation laws and regulations.

Responsibilities

• Develop, implement and manage Health & Welfare benefit plan designs aligned with organizational objectives and employee experience.
• Manage plan or program financials and vendor partnerships.
• Utilize data to understand plan performance and drive design recommendations.
• Develop communication plans to optimize engagement in benefits and programs.
• Ensure plans comply with federal, state, and local laws/regulations; analyze legislation and benchmarking.
• Identify technology solutions to improve associate experience and integration across programs.

Skills

Benefits governance

People leadership

Data analysis

Stakeholder management

HR regulations

Education

MBA or PGDM Full-time

Job description

About the Role:

At Capital One, we think big and do bigger things. We were the first company to develop and offer mass customization and personalization of credit card, auto loans and other financial services products, and we have been innovating relentlessly ever since.

Today, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings, and Commercial Banking and at the same time a high-tech company, a scientific laboratory, and a well-recognized brand all in one. We are a passionate and entrepreneurial team with heart - a team that embraces bold ideas, fosters collaboration, and delivers world-class products and services impacting over 65 million customer accounts. Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt and deliver a better way for our customers, the financial industry and for each other. Our goal is simple - bring ingenuity, simplicity and humanity to an industry ripe for change.

At Capital One India, we solve fundamental business problems at scale using advanced analytics, data science and machine learning. We specialize in deriving valuable insights about various aspects of the business - including product and process design, consumer behavior, regulatory and credit risk, and much more.

Capital One is seeking a Senior Manager in Benefits. This individual will thrive in a fast-paced, entrepreneurial environment and work on a team to develop and implement Health & Welfare benefits, Awards & Leave Policy that fuel our business and talent strategies, while delivering an amazing associate experience.

Responsibilities:

• Develop, implement and/or manage Health & Welfare benefit plan designs that align with the companys strategic objectives and deliver a transformed associate experience
• Manage plan or program financials
• Utilize data to understand plan or program performance and drive design recommendations
• Develop effective communication plans to optimize impact, understanding of and engagement in benefits and programs
• Effectively manage vendor partnerships
• Ensure that benefit plans are administered in compliance with federal and state laws and regulations
• Analyse current and developing legislation, external benchmarking and other environmental factors impacting plan performance and program competitiveness
• Identify and implement technology solutions to improve the associate experience and drive greater integration across health and welfare programs
• Audit and analyse internal compensation practices in relation to relevant regulations. Develop recommendations for corrective actions as needed. Provide compensation consultation to HR and business clients.

Qualifications:

• MBA or PGDM Full-time
• At least 12 years of experience on Health & Welfare Benefits design, strategy and management
• 4+ years of People leader experience
• Solid experience with Benefits governance practices
• Solid business acumen and strategic thinker and problem solver
• Experience working within a highly-matrixed environment
• Knowledge of human resources and compensation including knowledge of relevant Federal, State, Local laws/regulations relating to compensation
• Strong analytical skills and knowledge of statistical analysis
• Work experience in a Design-thinking/agile/User-experience/transformational work setting
• Strong written, verbal and interpersonal communication skills
• Strong skills in influencing, teamwork and collaboration .