Campaign Management Assoc Manager

8103 Acc Sol Pvt Ltd Company; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Accenture is a global professional services company with leading capabilities in digital, cloud and security. It offers Strategy and Consulting, Technology and Operations services worldwide.

We are seeking a Campaign Management Associate Manager focused on Marketing Operations, leading an Email team responsible for content creation, campaign design, and day-to-day operations while ensuring compliance, quality, and timely delivery.

Qualifications

• Bachelor’s degree, willing to work across different shifts.
• Minimum 4 years experience in Campaign Management and email content creation.
• Excellent communication skills.
• Highly organized, detail oriented, and results focused.
• Ability to handle tight deadlines and multiple projects.
• Managing client expectations with regards to governance.
• Good at interacting with clients over phone or email.
• Strong team management with 4+ years experience managing people.
• Strong with KPI, SLA and operational metrics.
• Experience with content management.

Responsibilities

• Lead the email Team including Content Creation & Campaign creation
• Manage Day to Day operations of the Email team
• Meet team SLAs month on month
• Risk and issue management
• Maintaining high quality standards for the email content and ensuring the timelines are met
• Adhering to compliance and regulatory requirements
• Communication support to the onshore team
• Ensure operational metrics are appropriately managed and maintained by the team
• Create and execute project work plans and revise them as appropriate to meet changing needs and requirements of the brand
• Lead Business discussions and manage client expectations on the project and is able to negotiate/align on plans
• Lead Discussion for new requirements
• Constantly drive innovation and improvements in the team to improve quality and productivity.
• Drive best practices within the team
• Role requires Digital Marketing Ads & Promotion creation/design
• The planning, executing, tracking and analysis of direct marketing campaigns. These tasks span the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result.

Skills

Communication

Team Management

Governance

Client Interaction

KPI & SLA

Campaign Management

Email content

Education

Bachelor’s degree

Job description

Skill required

Marketing Operations - Campaign Management Designation: Campaign Management Assoc Manager Qualifications: BSc Years of Experience: 10 to 14 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Visit us at www.accenture.com

What would you do?

• Lead the email Team including Content Creation & Campaign creation
• Manage Day to Day operations of the Email team
• Meet team SLAs month on month
• Risk and issue management
• Maintaining high quality standards for the email content and ensuring the timelines are met
• Adhering to compliance and regulatory requirements
• Communication/support to the onshore team
• Ensure operational metrics are appropriately managed and maintained by the team
• Create and execute project work plans and revise them as appropriate to meet changing needs and requirements of the brand
• Lead Business discussions and manage client expectations on the project and is able to negotiate/align on plans
• Lead Discussion for new requirements
• Constantly drive innovation and improvements in the team to improve quality and productivity.
• Drive best practices within the team
• Role requires Digital Marketing Ads & Promotion creation/design
• The planning, executing, tracking and analysis of direct marketing campaigns. These tasks span the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result.

What are we looking for?

• Excellent Communication Skills
• Bachelor’s degree, willing to work across different shifts
• Minimum 4 years Experience in Campaign Management and email content creation
• Highly organized, detail oriented, and results focused
• Need to have an ability to effectively handle tight deadlines and multiple projects
• Managing client expectations with regards to Governance
• Good at interacting with clients over phone or email
• Strong Team Management, with atleast 4 years experience managing people
• Strong with KPI, SLA and operational metrics
• Working experience with content management.
• Quick learner and ability to highlight risks and issues
• Ability to honor commitments and deadlines on assigned tasks