Business Technology Solutions Associate (CMC)

ZS; Gurugram District; Hybrid; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid working model

Job summary

ZS in India is seeking a Business Technology Solutions Associate in the Supply Chain and Manufacturing practice to deliver digital laboratory solutions (LIMS/ELN) for CMC workflows. You will apply data, analytics and technology knowledge to support GLP-aligned processes and regulatory readiness.

You will collaborate with scientists, quality and IT teams, implement scalable lab workflows, and contribute to client engagements with a strong focus on data integrity and process improvement.

Qualifications

• Bachelor’s or Master’s degree in a relevant field.
• 1+ years of post-college experience; PhD may substitute.
• Experience with LIMS/ELN or GLP‑compliant digital systems for CMC data.

Responsibilities

• Support clients in adopting digital laboratory solutions (LIMS/ELN) and GLP data management.
• Configure and deploy LIMS for sample tracking and regulatory reporting.
• Implement ELN solutions for protocol standardization and collaboration.
• Ensure GLP compliance, audit readiness, and data integrity.
• Collaborate with scientists, quality, and IT to digitize laboratory workflows.
• Own activities across project lifecycles to solve client problems.
• Apply agile or waterfall methodologies to ensure timely delivery.
• Assist in creating project outputs and technical architectures as needed.
• Communicate status and progress clearly to stakeholders.
• Travel to client sites as required.
• Support senior team members in project management.
• Build complex solutions using programming and ETL platforms.

Skills

English fluency

Team collaboration

Education

Bachelor’s or Master’s degree in Chemical Engineering or related field

Tools

LIMS

ELN

ERP systems

Job description

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.

ZS’s Technology group focuses on scalable strategies, assets and accelerators that deliver to our clients enterprise‑wide transformation via cutting‑edge technology. We leverage digital and technology solutions to optimize business processes, enhance decision‑making, and drive innovation. ZS is looking to hire a Business Technology Solutions Associate in ZS' Supply Chain and Manufacturing practice with experience in pharmaceutical drug development and tech transfer. The primary responsibility of this role is to deliver projects in the pharmaceutical CMC development area for ZS clients. The successful candidate will leverage their expertise in using and implementing digital laboratory systems such as Laboratory Information Management Systems (LIMS), Electronic Lab Notebooks (ELN), and ensuring GLP‑compliant solutions to support CMC workflows; along with supporting Digital and Technology advisory, Product and Platform development and Data, Analytics and AI implementation.

What you’ll do:

• Support clients in adopting and optimizing digital laboratory solutions (e.g., LIMS, ELN) and embedding GLP-aligned data management practices within CMC development workflows
• Configure, customize, and deploy LIMS platforms to support sample tracking, workflow automation, and regulatory reporting
• Implement and integrate ELN solutions for experiment documentation, protocol standardization, and collaboration across research and quality teams
• Ensure systems and processes comply with GLP standards, including audit readiness, data integrity, and alignment with regulatory requirements
• Partner with scientists, quality, and IT teams to digitize and scale laboratory workflows
• Undertake complete ownership in accomplishing activities and assigned responsibilities across all phases of project lifecycle to solve business problems across one or more client engagements.
• Apply appropriate development methodologies (e.g.: agile, waterfall) and best practices (e.g.: mid-development client reviews, embedded QA procedures, unit testing) to ensure successful and timely completion of assignments.
• Collaborate with other team members to leverage expertise and ensure seamless transitions; Exhibit flexibility in undertaking new and challenging problems and demonstrate excellent task management.
• Assist in creating project outputs such as business case development, solution vision and design, user requirements, prototypes, and technical architecture (if needed), test cases, and operations management.
• Bring transparency in driving assigned tasks to completion and report accurate status.
• Bring Consulting mindset in problem solving, innovation by leveraging technical and business knowledge/ expertise and collaborate across other teams.
• Assist senior team members, delivery leads in project management responsibilities.
• Build complex solutions using Programing languages, ETL service platform, etc.

What you’ll bring:

• Bachelor's or master's degree required in Chemical Engineering, Mechanical Engineering, Material Engineering, Computer Science, Chemistry, Biotechnology or similar degree
• 1+ years of relevant post-collegiate job experience. A PhD may substitute in lieu of work experience.
• Hands‑on experience with at least one of the functions in CMC development such as Process Chemistry, Process Engineering, Formulation, and Analytical Chemistry
• Understanding of the different data and information systems such as ELN, LIMS, ERP systems, and LCM or PLM systems
• Experience contributing to the implementation of LIMS, ELN, or GLP‑compliant digital systems, with focus on improving CMC data integrity, regulatory readiness, and lab‑to‑business process alignment
• Willingness to develop expertise in system configuration, validation, and compliance aspects of pharmaceutical digital lab solutions.
• Knowledge of key concepts including unit operations, processes, quality by design (QbD), tech transfer, process validation, quality attributes, and regulatory milestones across pharma development
• Understanding of the CMC related regulatory submission requirements
• Experience with at least one tech transfer, explore to analytics, AI and/or technology implementation in CMC preferred
• Strong ability to identify data anomalies, design data validation rules, and perform data cleanup to ensure high‑quality data.
• Project management and task planning experience, ensuring smooth execution of deliverables and timelines.
• Strong communication and interpersonal skills to collaborate with both technical and non-technical teams.
• Experience with automation testing
• High motivation, good work ethic, maturity and personal initiative.
• Self‑discipline for planning and organizing tasks
• Aptitude for, and enjoyment of, working in teams
• Fluency in English
• Client‑first mentality
• Intense work ethic
• Collaborative spirit and problem‑solving approach
• Strong communication skills, both verbal and written, with the ability to structure thoughts logically during discussions and presentations
• Capability to simplify complex concepts into easily understandable frameworks and presentations
• Proficiency in working within a virtual global team environment, contributing to the timely delivery of multiple projects
• Travel to other offices as required to collaborate with clients and internal project teams

How you’ll grow:

• Cross‑functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India, visit ZS India office locations | Where we work | ZS.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

Candidates must possess or be able to obtain work authorization for their intended country of employment.

Find Out More At:

www.zs.com