Business Support, Technical Support Engineering

Jones Lang LaSalle Incorporated; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Pune is seeking a Technical Support Engineer to ensure our office runs smoothly. You’ll coordinate preventative maintenance, arrange cleaning, and verify that all equipment is in good working order while spotting potential issues before they escalate.

The role blends security and hospitality, with CCTV checks, visitor access management, and backing up reception. You’ll work with security guards, receptionists and tea attendants to uphold high standards, and

Qualifications

• Two years’ experience in facilities management.
• Ability to monitor CCTV and maintain security logs.
• Strong English and Chinese language skills are a plus.

Responsibilities

• Arrange regular preventative maintenance and repairs for our facilities.
• Schedule for regular cleaning services and ensure office equipment is in good working order.
• Perform escalation and incident reporting procedures and monitor security details.

Skills

Facilities management

Budgeting

Security awareness

Customer service

Tools

CCTV systems

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Technical Support Engineering Work Dynamics

What this job involves

Bringing enhanced comfort and efficiency to the office

How can you help make employees and visitors alike love our office? You’ll do so by arranging for regular preventative maintenance and repairs for our facilities. Scheduling for regular cleaning services and ensuring all office equipment are in good working order are a few of the tasks you’ll do to spruce up the office. You’ll keep an eye out for potential emergencies and carry out steps for managing such situations. You’ll also perform established escalation and incident reporting procedures should such an event take place. Being on the lookout for opportunities to reduce costs and improve our operational standards should also come instinctively to you.

Blending security and hospitality

How important is security to you? Security is a tall order and calls for an all-hands-on-deck approach. As such, we are always on the lookout for people for whom attention to security details comes naturally. In this role, you’ll help give an extra layer of protection by doing regular checks of our CCTV systems to review the need for maintenance and repairs. You’ll oversee visitor access—clients, contractors, vendors—and maintain logs and filing work of such information on a regular basis. You’ll not only be the “gatekeeper,” but also the “face of JLL,” acting as a back-up receptionist as needed. As you perform a juggling act between helping safeguard our premises and giving a warm reception to our guests, you’ll be working closely with our security guards, receptionists and tea attendants, overseeing them and ensuring they carry out all work to a high standard.

Keeping stakeholders engaged

Every business aims for client satisfaction—but we take it up a notch! If you can take in the same passion for looking after our relationship with all our stakeholders—management, clients, vendors, landlords—we’ll be more than happy to work with you. Because in this role, you’ll be a vital element in keeping our communication lines with them open and strong. One way to do so is to ensure everyone follows the established key operating procedures to achieve standards. Another way is to schedule regular meetings to understand stakeholder’s needs.

Sound like you?

Smart Do you have more than two years’ experience in facilities management? Are you driven by service excellence? Are you knowledgeable in budgeting and facilities security? We’d love to speak with you! Articulate Excellent communication skills are vital—both spoken and written—as we’ll expect you to work independently in cascading high-level communications and boosting staff/client satisfaction. And if you know both the English and Chinese languages, that would be super! If you think you possess all these, then let’s work together and explore opportunities.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location: On-site –Pune, MH

Scheduled Weekly Hours: 48

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

I want to work for JLL. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.