Business Relationship Manager - Small Business Enterprise

Kotak Mahindra Bank Limited; Kolkata District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Kotak Mahindra Bank Limited in Kolkata seeks a Business Relationship Manager to understand client business and provide working capital solutions across fund and non-fund based products. You will collaborate with branch teams to acquire new customers and cross-sell cash management, trade finance, deposits and current accounts.

The role focuses on building relationships with CFOs and promoters in target segments, increasing book size and profitability, and delivering high-quality client service

Qualifications

• Understand client business models to identify working capital opportunities across fund and non-fund based products.
• Cross-sell banking products like Current Accounts, Term Deposits, Transaction Banking, and Trade Finance.

Responsibilities

• Understand client business models and cash flows to identify growth opportunities.
• Penetrate clients with products like cash credit, deposits, and trade finance to grow the book.
• Maintain high-quality client service and timely resolution of client queries; coordinate with branch teams for new customer acquisition.

Job description

Business Relationship Manager - SBE_Small Business Enterprise-Sales_Kolkata

To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. Work closely with Branch Banking teams for new customer addition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes constantly have a rapport with the operating units to customize and develop solutions Understand client businesses and provide appropriate working capital solutions across fund/non-fund based products. Collaborate with branch banking teams for new customer acquisition. Cross-sell products such as Current Accounts, Term Deposits, Transaction Banking, and Trade Finance to primary and group companies. Build and maintain relationships with key client stakeholders (CFOs, promoters). Increase book size and profitability of the assigned portfolio. Analyze client business models, trade activities, and cash flows to identify growth opportunities. Monitor competitive landscape and enhance Kotak’s brand presence in target segments. Ensure high-quality client service and timely resolution of queries. Drive process improvements and coordinate with operating units to develop customized solutions.

Experience Level Mid Level