Business Process Designer

Accenture in India; Chennai District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Accenture in India is seeking a Business Process Designer to analyze, develop, and optimize workflows within our Chennai office. The role focuses on identifying inefficiencies, proposing data-driven improvements, and collaborating with business users to refine product requirements and use cases.

You will design ongoing monitoring and feedback loops to sustain process excellence. The candidate should have a minimum of 12 years of experience in Microsoft Dynamics CRM Technical, with 15 years of

Qualifications

• Must have: Proficiency in Microsoft Dynamics CRM Technical.
• Strong understanding of business process modeling and workflow automation.
• Experience in process optimization techniques.
• Familiarity with CRM integration solutions.

Responsibilities

• Serve as SME on business processes across teams.
• Collaborate with multiple teams and stakeholders to define requirements.
• Lead and manage the team to execute process improvements.
• Propose and implement workflow automation solutions.
• Conduct process audits and recommend enhancements.

Skills

Microsoft Dynamics CRM Technical

Business process modeling

Workflow automation

Process optimization

CRM integration

Education

15 years full time education

Job description

Job Description:

Project Role : Business Process Designer

Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time.

Must have skills : Microsoft Dynamics CRM Technical

Good to have skills : NA

Minimum 12 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Business Process Designer, you will analyze, develop, and improve workflows, identify inefficiencies, propose solutions, collaborate with business users, and design continuous monitoring and feedback collection to refine processes over time.

Roles & Responsibilities:

• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Expected to provide solutions to problems that apply across multiple teams.
• Develop innovative process improvement strategies.
• Implement workflow automation solutions.
• Conduct process audits and recommend enhancements.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical.
• Strong understanding of business process modeling.
• Experience in workflow automation.
• Knowledge of process optimization techniques.
• Familiarity with CRM integration solutions.

Additional Information:

• The candidate should have a minimum of 12 years of experience in Microsoft Dynamics CRM Technical.
• This position is based at our Chennai office.
• A 15 years full time education is required.