Business Process Designer

TymblHub; Bengaluru, Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Accenture Solutions Pvt Ltd in Bengaluru, India, is hiring a Business Process Designer to analyze, develop, and improve workflows across hotel, lodging, and related sectors. You will collaborate with business users to define detailed product requirements, design monitoring, and collect feedback to refine processes over time.

The role emphasizes change management, stakeholder liaison, and ensuring adherence to process standards while driving continuous improvement across programs.

Qualifications

• Must have: Hospitality skills with 2+ years in hotel/aviation/travel industry or related projects.
• Excellent project management and coordination skills with external & internal stakeholders.
• Strong English communication skills, both spoken and written.

Responsibilities

• Engage with target stakeholders to prepare for change and build trust.
• Serve as liaison with subject matter experts and leaders across the program.
• Manage change tasks with stakeholders, guiding them and mitigating risks.
• Enable users with understanding of tools and processes.
• Support timely completion of change management tasks and ensure quality.
• Monitor change health and escalate issues when needed.
• Analyze repeat questions, learnings, and suggest best practices for improvement.

Skills

Hospitality

Project management

Communication

Stakeholder liaison

Education

15 years full time education

Job description

# Business Process DesignerAccenture Solutions Pvt LtdPosted on October 20, 2026---Experience2 - 7 yrsJob LocationBengaluru, IndiaVacancy1DesignationBusiness Process DesignerJob TypeNot specified---## Job Description**Project Role :** Business Process Designer **Project Role Description :** Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. **Must have skills :**Hotel and Lodging **Good to have skills:**NA Minimum **3** year(s) of experience is required **Educational Qualification:**15 years full time education **Roles & Responsibilities:** 1.Engage with your target stakeholders - build rapport and trust as you prepare them for the upcoming change 2.Primary go-to-person for your target stakeholders with the goal to make the change frictionless for them - be their liaison with other subject matter experts / leaders / other teams across the program 3.Manage the change working closely with your target stakeholders - enabling & guiding them, managing the risks, helping resolve issues, and holding them accountable for their assigned tasks Key responsibilities include: 1.Enable users with the understanding of the relevant tools and processes 2.Assist users in timely completion of the required change management tasks 3.Review and ensure accuracy and quality of the change tasks 4.Triage process and/or system issues and seek additional help promptly 5.Monitor & report the health of the change and escalate when needed 6.Analyze repeat questions, issues, learnings, and suggest best practices 7.Contribute to continuous improvement of the processes, knowledge & tools **Professional & Technical Skills:** Must have: 1.Hospitality skills - Hands on / process / functional knowledge by virtue of either having worked at a hotel / hospitality / aviation / travel company or worked on a project in any of such industry sub-segments - Minimum 2 years 2.Collaboration skills - Excellent project management & coordination skills - demonstrated experience working directly with external & internal global stakeholders 3.Communication skills - Excellent spoken & written proficiency in English language - demonstrated experience working directly with external & internal global stakeholders Nice to have: 1.Experience with any application transformation project as a business analyst / developer / tester / any role 1.Should have (any one): 2.Data skills - hands-on experience working on any data skill in migration / transformation related project - Minimum 2 years 3.Analysis / Functional skills - relevant, strong, direct working experience with clients as a functional consultant / business analyst / systems analyst - Minimum 2 years 4.Change management - experience of directly managing / being deeply engaged in any major business transformation program - Minimum 2 years **Additional Information:** 1.Should have a minimum of overall 4 years of relevant profession experience 2.Should have 15 years of full-time education 3.Location: Bangalore (primary), Gurgaon (secondary) **Qualification** 15 years full time education