Business Process Coordinator

WSP in India; Bengaluru; Hybrid; INR 800,000 - 1,200,000; Full time

Job summary

WSP India seeks an administrative coordinator to support Opportunity Owners across governance, ORA, and pipeline activities. You will coordinate internal reviews, maintain pipeline information, and ensure governance processes are progressed and tracked.

The role requires strong organisational skills, attention to detail, and ability to manage multiple tasks in a fast-paced environment, with experience in tracking tools and reporting systems. Hybrid work model in Bengaluru is offered.

Qualifications

• Strong organisational and administrative skills.
• Good attention to detail and ability to maintain accurate records.
• Experience using tracking tools, databases, and reporting systems.
• Strong communication and stakeholder coordination skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Understanding of governance, compliance, bidding, or framework processes is desirable but not essential.

Responsibilities

• Support governance and compliance activities across stage gates 1–4 in the Business Management System (BMS) by gathering information and monitoring progress.
• Initiate and track required engagements with Legal, Ethics & Compliance (E&C), Commercial, and other specialist teams in line with company processes.
• Maintain accurate records of approvals, actions, risks, and supporting documentation.
• Provide administrative support for framework management activities, including maintaining framework registers, trackers, and reporting information.
• Support framework pipeline management by monitoring opportunities, contract renewals, key dates, and submission deadlines.
• Ensure framework protocols, processes, templates, and documentation are followed and kept up to date.
• Coordinate meetings, actions, and communications between stakeholders involved in opportunity and framework activities.
• Produce regular pipeline, framework, and governance status reports for management review.
• Escalate overdue actions, approvals, or process issues to Opportunity Owners and relevant stakeholders.
• Contribute to continuous improvement initiatives by identifying opportunities to simplify and enhance processes and reporting.

Skills

Organisational skills

Attention to detail

Stakeholder coordination

Multi-tasking

Communication skills

Tools

Tracking tools

Databases

Reporting systems

Job description

Job Description

To provide administrative and coordination support to Opportunity Owners across business and pipeline activities including Oracle coordination, governance, compliance, and framework activities. The role supports activities related to stage gates 1 – 4 in the Business Management System (BMS) to ensure compliance with the Opportunity Risk Assessment (ORA) through coordination of the internal review processes, maintaining pipeline information as instructed by others, coordinating stakeholders, and ensuring internal governance requirements are progressed and tracked appropriately.

Responsibilities

• Support the AM&A business with the coordination of governance and compliance activities throughout stage gates 1 – 4 in the Business Management System (BMS) by gathering information and monitoring progress.
• Initiate and track required engagements with Legal, Ethics & Compliance (E&C), Commercial, and other specialist teams in line with company processes.
• Maintain accurate records of approvals, actions, risks, and supporting documentation.
• Provide administrative support for framework management activities, including maintaining framework registers, trackers, and reporting information.
• Support framework pipeline management by monitoring opportunities, contract renewals, key dates, and submission deadlines.
• Ensure framework protocols, processes, templates, and documentation are followed and kept up to date.
• Coordinate meetings, actions, and communications between stakeholders involved in opportunity and framework activities.
• Produce regular pipeline, framework, and governance status reports for management review.
• Escalate overdue actions, approvals, or process issues to Opportunity Owners and relevant stakeholders.
• Contribute to continuous improvement initiatives by identifying opportunities to simplify and enhance processes and reporting.

Qualifications

Skills & Experience

• Strong organisational and administrative skills.
• Good attention to detail and ability to maintain accurate records.
• Experience using tracking tools, databases, and reporting systems.
• Strong communication and stakeholder coordination skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Understanding of governance, compliance, bidding, or framework processes is desirable but not essential.

BGV

• Employment with WSP India is subject to the successful completion of a background verification (“BGV”) check conducted by a third-party agency appointed by WSP India.
• Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner”.

About Us

WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.

With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally, in 550 offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come.

At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise.

www.wsp.com

We are

• Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
• A collaborative team that thrives on challenges and unconventional thinking.
• A network of experts channeling our curiosity into creating solutions for complex issues.

Inspired by diversity, driven by inclusion, we work with passion and purpose.

Working with Us

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

Our Hybrid Working Module

With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.

• Maximize collaboration.
• Maintain product quality and cultural integrity.
• Balance community, collaboration, opportunity, productivity, and efficiency.

Health, Safety and Wellbeing

Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.

Inclusivity and Diversity

WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.

Imagine a better future for you and a better future for us all.

Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.

With us, you can.