Business Operations Specialist

Businessnext; Dadri; Hybrid; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Coaching sessions

Training & development opportunities

Flexible working hours

Remote work options

Job summary

Businessnext in India seeks a Revenue Operations professional to drive GTM enablement and sales strategy. You will partner with Sales, Marketing and Finance to align plans, design data-driven KPIs and dashboards, and optimize lead-to-cash processes.

You will own CRM architecture and data governance, implement automation, and deliver insights to improve pipeline velocity and retention. Collaboration across cross-functional teams is essential for scalable GTM execution.

Qualifications

• 2-5 years of experience in Revenue Operations, Sales Strategy, or GTM Enablement roles in a SaaS/B2B setup.
• Strong working knowledge of Salesforce or HubSpot and familiarity with RevOps tools (Clari, Highspot, Outreach, Power BI).
• Experience in sales process design, forecasting, and data analytics.
• Ability to translate business needs into CRM architecture and actionable reporting.
• Excellent stakeholder management and communication skills.
• Certifications in Salesforce/HubSpot/BI tools are a plus.

Responsibilities

• Partner with Sales and Marketing leadership to align annual GTM plans, coverage models, and sales capacity.
• Translate business goals into measurable KPIs, dashboards, and execution frameworks.
• Support territory design, segmentation, and quota allocation using data-driven insights.
• Define and refine lead-to-cash processes across CRM and connected systems.
• Drive forecasting, pipeline hygiene, and deal management to improve operational excellence.
• Establish governance for data integrity, process compliance, and tool adoption.
• Own the GTM tech stack (Salesforce, HubSpot, Clari, Highspot, Outreach, Sales Navigator, Power BI).
• Collaborate with cross-functional teams to design scalable CRM architecture and integration flows.
• Identify automation opportunities to reduce manual effort and improve seller productivity.
• Develop GTM dashboards and performance scorecards for leadership reviews.
• Partner with enablement teams to improve seller readiness and playbook execution.
• Deliver insights to improve pipeline velocity, conversion, and retention.
• Act as strategic partner to business leaders to shape GTM decisions.
• Facilitate cross-functional alignment across Sales, Marketing, Customer Success, and Finance.

Skills

Revenue Operations

Sales Strategy

GTM Enablement

Sales forecasting

CRM reporting

Education

Engineering/ equivalent

Tools

Salesforce

HubSpot

Clari

Power BI

Job description

Welcome to BUSINESSNEXT, where we believe in maximizing your true potential while doing something purposeful. Our commitment to innovation and forward-thinking is reflected in everything we do, and we're looking for like-minded individuals to join our team. If you’re looking for a rewarding career in a company that values your creativity, we invite you to explore this opportunity.

The Opportunity:

We are looking for smart & creative candidates who want to Learn and Grow, and to Innovate because they love the challenge of solving business problems.

Objectives aligned to this role:

Sales excellence, customer satisfaction, and overall business growth.

What would you do?

Partner with Sales and Marketing leadership to align annual GTM plans, coverage models, and sales capacity

Translate business goals into measurable KPIs, dashboards, and execution frameworks

Support territory design, segmentation, and quota allocation using data-driven insights

Revenue Operations & Process Design

Define and refine lead-to-cash processes across CRM and connected systems

Drive operational excellence by optimizing forecasting, pipeline hygiene, and deal management

Establish governance for data integrity, process compliance, and tool adoption

Systems & Tools (CRM + RevTech)

Own the GTM tech stack (Salesforce, HubSpot, Clari, Highspot, Outreach, Sales Navigator, Power BI, etc.)

Collaborate with cross-functional teams to design scalable CRM architecture and integration flows

Identify automation opportunities to reduce manual effort and improve seller productivity

Enablement & Insights

Develop GTM dashboards and performance scorecards for leadership reviews

Partner with enablement teams to improve seller readiness, playbook execution, and productivity

Deliver insights and recommendations to improve pipeline velocity, conversion, and retention

Act as a strategic partner to business leaders by combining data, tools, and process insights to shape GTM decisions

Facilitate cross-functional alignment across Sales, Marketing, Customer Success, and Finance

Required Skills:

• 2-5 years of experience in Revenue Operations, Sales Strategy, or GTM Enablement roles in a SaaS / B2B setup.
• Strong working knowledge of Salesforce or HubSpot, and familiarity with RevOps tools (Clari, Highspot, Outreach, Power BI, etc.).
• Experience in sales process design, forecasting, and data analytics.
• Ability to translate business needs into CRM architecture and actionable reporting.
• Excellent stakeholder management and communication skills.
• Certifications in Salesforce / HubSpot / BI tools are a plus.

Educational Qualifications:

• Engineering/ equivalent technical qualification from a reputed college/ university
• Good understanding of current technology trends along with ultra-scalable systems
• Proficient in effectively communicating with internal stakeholders across various domains, including technology and business.

Why BusinessNext?

WIIFM, you ask? Well, lots of real, get-your-hands-dirty gigs, building cool products for the BFSI industry that is rapidly digitizing. Expect a challenging work experience that you’re unlikely to get in a Services Company.

Come, #Unlimit your true Potential today to be #UpForTomorrow

We exist for growth and development: We’re a company that is built on a Coaching Culture, committed to supporting employees to reach their full potential, helping them achieve their professional goals while contributing to the Moonshot. We thrive on clear, lucid Objectives & Key Results (OKRs). A trusting, transparent relationship where an Individual’s OKRs, lock into the department’s which, in turn, lock into the Company’s!

We thrive by being proactive: Our Brand tagline "Up For Tomorrow" implies being proactive and forward-thinking, and our Culture Philosophy of "Unlimit" speaks of having no limits on what one can achieve. You can expect a culture that will constantly encourage you to take initiative and be proactive in your career, taking charge of your own professional development. Caring for People is our Business, and a Values-led Culture is our Profit. We just happen to use tech in the process.

We’re a bunch of friends with Benefits: Coaching Sessions, Training and development opportunities, flexible working hours, and remote work options are just some of the perks of this Culture. Designed around you the employee so you can take advantage of opportunities to grow and develop and be ready for the future.

• Ours is an inspiring Garage-to-Unicorn Product story that has been scripted by gifted technologists who’re just like you.
• We are among the fastest growing SaaS companies in India, especially in the BFSI industry, with a global footprint, serving over 1 million+ users across 50+ countries
• Our clientele is based out in Asia Pac, USA, Middle East, South Africa, Australia, etc.
• Our product engages millions of global users, and we keep adding millions every month

We are on a mission

We sure are - on an 8-year Moon-shot Mission to be specific. We want to accelerate the World’s transition to intuitive, digital, and joyful financial experiences and become a Decacorn in the process.