Business Operations Analyst

Trigent Software; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Trigent Software is seeking a detail-oriented Data Analyst to maintain data integrity and support reporting processes. You will review data accuracy and present findings to leadership, while leveraging Excel, SQL, and BI tools to create dashboards.

The role emphasizes collaboration with internal teams, documentation of processes, and the use of AI tools like ChatGPT to automate and elevate reporting quality.

Qualifications

• Strong English communication skills, verbal and written.
• Experience building analyses and dashboards in Excel or BI tools.
• Advanced Excel and VBA skills are a plus.
• Ability to use AI tools like ChatGPT to improve reporting.
• Knowledge of SQL and running queries.
• Accuracy and attention to detail.
• Strong planning, organizing and presentation skills.
• Team player with a professional attitude.

Responsibilities

• Maintain data integrity with delivery operations team.
• Review data for accuracy and present findings to the Operations Director/Manager.
• Understand tools and applications used in data processing.
• Manage data collection and processing issues quickly and professionally.
• Develop and maintain relationships with internal support groups.
• Document processes related to report creation and analysis.
• Identify opportunities to automate reports and business processes using ChatGPT and other authorized applications.

Skills

Communication skills

Data analysis

Attention to detail

Team player

Planning and organization

Tools

Excel

SQL

VBA

BI tools

Job description

Job Description :

• Maintain the integrity of data, working with delivery operations team.
• Review collected data for accuracy, and present findings to the Operations Director/Manager
• Excellent understanding of all tools and applications
• Manage or escap e issues and queries connected to the data collection and processing process, quickly, accurately, and professionally.
• Develop and maintain good working relationships with internal support groups.
• Maintain documentation of the processes related to Report creation and analysis.
• Identify opportunities to automate and enhance reports and business processes using ChatGPT and other authorized applications.

Profile:

• Highly computer literate - Essential
• Excellent English verbal and written communication skills Essential
• Experience in using Tools and Application – Essential
• Experience in building analysis and dashboards in Excel or other BI tool – Essential
• Advanced proficiency in Microsoft Excel and VBA programming skills – Good to have.
• Ability to leverage ChatGPT and other AI-powered tools to improve workflow efficiency and reporting quality – Good to have
• Knowledge of SQL and experience of running SQL queries in SQL developer – Good to have.
• Accuracy and attention to detail
• Excellent planning, Organising and Presentation skills, ability to prioritize workload.
• Team player, Personal drive, Professional attitude