Business Operations Analyst

Jones Lang LaSalle Incorporated; Bengaluru; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Bengaluru, India seeks a Business Operations Analyst to partner with Technology, Finance and HR to run core operations for the technology group. This hands-on role covers contracts, invoices, onboarding, capex accounting and team administration, ensuring smooth day-to-day operations and governance across the function.

Ideal candidates have a BA/IT/Finance degree and 6–10 years of relevant experience, strong vendor management, budgeting and exceptional

Qualifications

• Bachelor's degree in Business Administration, Information Technology, Finance, or related field.
• 6-10 years of experience in business operations, technology operations, or similar support functions.
• Strong understanding of vendor management, procurement processes, and contract administration.
• Experience with financial processes including invoice processing, purchase orders, and budget tracking.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• Excellent organizational skills with ability to manage multiple priorities simultaneously.
• Strong communication skills with ability to collaborate across functions and geographies.
• Detail-oriented with commitment to accuracy and process compliance.
• Ability to work independently and take ownership of end-to-end processes.

Responsibilities

• Contracting & Procurement: Manage vendor contracts, statements of work, renewals, and procurement requests.
• Invoicing & Payments: Process purchase orders and invoices accurately and on schedule, track approvals and resolve queries with vendors and Finance teams.
• Capex Accounting: Track capital expenditure against budgets, support month-end and quarter-end reconciliation, maintain capex/opex records for the technology group.
• Hiring & Onboarding: Coordinate requisition approvals and support recruitment workflows, manage onboarding logistics with HR, ensure contractor onboarding/offboarding.
• Team Administration: Own calendars and resourcing trackers, manage organizational changes, provide administrative support to technology leadership.
• Townhalls & Team Communications: Plan and execute townhalls and internal communications, handle scheduling and logistics.
• General Operations Support: Support governance routines, reporting cadences, maintain documentation and process guidelines.

Skills

Vendor management

Procurement processes

Contract administration

Invoice processing

Purchase orders

Budget tracking

MS Office

Communication

Organization

Detail-oriented

Independent ownership

Education

Bachelor's degree in Business Administration, Information Technology, Finance, or related field

Tools

Microsoft Office Suite

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Business Operations Analyst – Location: Bengaluru, India – Department: Technology

About JLL: We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

What this job involves: Join JLL as a Business Operations Analyst and take ownership of the operational backbone that keeps our technology group running smoothly. This is a hands‑on operations role where you'll be the person who ensures contracts get signed, invoices get paid, contractors get onboarded, and the day‑to‑day machinery of a large technology function operates without friction. You'll work closely with technology leadership, finance, HR, and vendor partners to run core operational processes end to end, based out of our Bengaluru office. You'll be responsible for supporting the design, development, and implementation of short‑and long‑term solutions to information technology operational needs. Working across applications, systems architecture, network systems, and IT infrastructure management, you'll ensure seamless operational execution within the organization.

To apply you need to be:

• Bachelor's degree in Business Administration, Information Technology, Finance, or related field
• 6-10 years of experience in business operations, technology operations, or similar support functions
• Strong understanding of vendor management, procurement processes, and contract administration
• Experience with financial processes including invoice processing, purchase orders, and budget tracking
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Excellent organizational skills with ability to manage multiple priorities simultaneously
• Strong communication skills with ability to collaborate across functions and geographies
• Detail‑oriented with commitment to accuracy and process compliance
• Ability to work independently and take ownership of end‑to‑end processes

Desirable:

• Experience working in technology organizations or IT service delivery environments
• Familiarity with capex/opex accounting principles
• Knowledge of HR processes including recruitment workflows and onboarding
• Experience coordinating townhalls, team events, or organizational communications
• Understanding of IT governance frameworks and operational best practices
• Experience with enterprise systems (ERP, HRIS, procurement platforms)

What your day‑to‑day will look like

• Contracting & Procurement
  • Manage vendor contracts, statements of work, renewals, and procurement requests
  • Work with Legal and Finance to keep agreements current and compliant
  • Track contract lifecycles and ensure timely renewals and amendments
• Invoicing & Payments
  • Process purchase orders and invoices accurately and on schedule
  • Track approvals and resolve queries with vendors and Finance teams
  • Maintain payment cycles and ensure vendor payment terms are met
• Capex Accounting
  • Track capital expenditure against approved budgets
  • Support month‑end and quarter‑end reconciliation processes
  • Maintain accurate capex/opex records for the technology group
• Hiring & Onboarding
  • Coordinate requisition approvals and support recruitment workflows
  • Manage new‑hire onboarding logistics in partnership with HR
  • Ensure smooth contractor onboarding and off‑boarding processes
• Team Administration
  • Own team administration processes including calendars and resourcing trackers
  • Manage organizational changes and maintain accurate team records
  • Provide general administrative support for technology leadership
• Townhalls & Team Communications
  • Plan and execute monthly townhalls and team communication events
  • Handle scheduling, logistics, content coordination, and follow‑up actions
  • Support internal communications initiatives for the technology group
• General Operations Support
  • Support governance routines, reporting cadences, and operational frameworks
  • Maintain documentation and process guidelines
  • Step in to provide operational support wherever needed across the technology function

What you can expect from us: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location: Bengaluru, India

Location: On‑site – Bengaluru, IND

Location: On‑site – Bengaluru, KA, Gurgaon, HR

Scheduled Weekly Hours: 40

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.