Business Management - PBWM

1203 Barclays Global Serv. Cent; Gurugram District; On-site; INR 4,200,000 - 6,500,000; Full time

Job summary

1203 Barclays Global Serv. Cent is seeking a senior leader to enable the success of senior executives by guiding complex decisions, aligning strategies across business units, and driving high-impact initiatives from planning to execution.

The role requires collaboration with senior leadership, governance and budget oversight, and the ability to manage confidential data while delivering insights and executive materials to support strategic objectives.

Qualifications

• Support with delivery of high-quality business management / chief of staff activities, enabling effective decision-making through executive materials, insights and data-driven analysis.
• Drive governance, financial discipline and adherence to control frameworks across the business.
• Coordinate leadership forums, committees and operating rhythms for alignment and execution.

Responsibilities

• Collaborate with business and senior leadership to develop and implement strategies aligned with goals and regulatory requirements.
• Act as liaison between business units to foster communication and collaboration.
• Manage and coordinate strategic initiatives, projects and change management to optimise processes and strengthen control environment.
• Improve operational efficiency by identifying improvement areas, streamlining processes and implementing best practices.
• Develop performance reporting for key metrics to support strategic objectives and external commitments.
• Support financial analysis and budgeting, including forecasting and monitoring performance against targets.
• Assist HR in hiring, workforce planning and related actions in partnership with business heads.

Skills

Data analytics

Stakeholder management

Communication

Leadership

Decision support

Problem solving

Planning

Presentation

Tools

PowerPoint

Excel

Job description

Overview

Job Description Purpose of the role: To enable the success of senior executives by helping executives navigate complex challenges, make informed decisions, and achieve their goals.

Accountabilities

• Collaboration with business and senior leadership to develop and implement business strategies that align with organisational goals and regulatory requirements.
• Liaison between different business units and functions, fostering communication and collaboration.
• Management and coordination of strategic initiatives, projects, and change management efforts to optimise business processes and strengthen the control environment.
• Improvement of operational efficiency within the organisation, including identification of areas for improvement, streamlining of processes and implementation of best practices to enhance productivity and effectiveness.
• Development of performance reporting for key metrics that reinforce the strategic objectives of the division and support the external commitments made.
• Involvement in aspects of financial analysis and budget management, including assistance in financial planning, forecasting and monitoring of financial performance against targets.
• Support to business heads in partnership with HR on hiring, workforce planning, joiner/mover/leaver actions.

Expectations

• Advises and influences decision making, contributes to policy development and takes responsibility for operational effectiveness.
• Collaborates closely with other functions/business divisions.
• Leads a team performing complex tasks using well‑developed professional knowledge and skills to deliver work that impacts the whole business function.
• Sets objectives, coaches employees in pursuit of those objectives, and conducts appraisal of performance relative to objectives and determination of reward outcomes.
• For leadership roles, demonstrates the four LEAD behaviours: Listen (be authentic), Energise (inspire), Align (across the enterprise), and Develop (others).
• For individual contributors, leads collaborative assignments, guides team members through structured tasks, and identifies the need for cross‑specialisation to complete assignments.
• Consults on complex issues, provides advice to People Leaders to support the resolution of escalated issues, and identifies ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
• Engages in complex analysis of data from multiple sources, and communicates complex information succinctly.
• Influences or convinces stakeholders to achieve outcomes and demonstrates respect, integrity, service, excellence and stewardship.

Qualifications

Basic / Essential Qualifications:

• Support with delivery of high‑quality business management / chief of staff activities, enabling effective decision‑making through preparation of executive materials, insights and data‑driven analysis.
• Drive business performance tracking, workforce planning and advanced analytics to support strategic priorities.
• Ensure strong governance, financial discipline and adherence to control frameworks across the business.
• Coordinate leadership forums, committees and operating rhythms to ensure alignment and execution.
• Support standardisation, process improvement and scalable, data‑driven ways of working.
• Partner with different functions to deliver consistent, insight‑led business outcomes.

Desirable Skills / Good to have:

• Ability to process, synthesize and execute large data sets into actionable insights.
• Experience devising and executing business strategy broadly at client and business level.
• Significant Private Bank & Wealth Management industry experience.
• Ability to contribute effectively when working with senior colleagues across the business.
• Execution at speed, under pressure and with absolute accuracy.
• Strong influencing, stakeholder management and communication skills at all levels.
• Strong planning, organisation and coordination abilities.
• Ability to deal with highly confidential and market‑sensitive information.
• Creative, proactive, analytical, self‑starting mindset and ability to move with pace and enthusiasm.
• Excellent written, analytical and presentation skills – advanced use of PowerPoint and Excel.

Location

This role will be based out of DLF Downtown, Gurugram.