Banker Support - PBWM

1203 Barclays Global Serv. Cent; Gurugram District; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

1203 Barclays Global Serv. Cent in Gurugram seeks a senior analyst to provide operating and administrative support to senior leaders, shaping and executing long-term strategic change while guiding complex performance challenges.

You will lead strategic initiatives, oversee demand pipeline, improve client and colleague experiences, manage talent development, governance, risk and compliance, and coordinate across functions to sustain robust controls and efficiency.

Qualifications

• For senior stakeholders, demonstrate strategic insight and leadership.
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• Strong governance, financial discipline, and control adherence.
• Experience delivering insight-led business outcomes with data-driven approaches.
• Ability to coordinate across functions and geographies with confidentiality.

Responsibilities

• Implement Target Operating Model and lead strategic initiatives.
• Support demand pipeline and manage work to enable decision-making.
• Guide operational efficiency and stakeholder experience improvements.
• Lead talent development, succession planning, and leadership development.
• Coordinate governance, risk, and compliance activities with the CCO team.

Skills

Business development

Market research

Financial analysis

Data analysis

PowerPoint

Excel

Stakeholder management

Leadership

Planning and organization

Cross-functional collaboration

Tools

PowerPoint

Excel

Job description

Job Description Purpose

To provide operating and administrative support to senior leaders, simultaneously shaping and executing long‑term strategic change, while helping to navigate complex challenges in their performance.

Accountabilities

• Implementation of the Target Operating Model, business development, and financial/non‑financial resource allocation, providing strategic insight and thought leadership.
• Strategic support and oversight of demand pipeline and book of work, including assistance in development and execution of strategic initiatives, projects, research, and analysis to support decision‑making.
• Support to and guidance for operational efficiency and colleague/customer/client experience within the organisation: identification of improvement areas, streamlining processes, and implementation of best practices.
• Management of people plan, talent development and succession planning, identifying high‑potential employees, providing mentorship, and supporting leadership development and diversity initiatives.
• Communication with internal and external stakeholders, managing communication channels, and ensuring effective coordination across departments and teams.
• Participation in compliance activities such as SMR and other regulatory registrations/certifications; support for crisis management and risk mitigation, including development of contingency plans, coordination of responses to emergencies, and business continuity.
• Management of organisational/team requirements relating to technology, real estate, people and communications in partnership with relevant partners across the firm.
• Enablement of oversight of risk management and compliance, including internal governance on critical control activities in partnership with the CCO team (Records Inventory and RCSAs).
• Cost control and workforce management of the Business/Function, including financial analysis and planning, forecasting, and monitoring of financial performance against targets.

Analyst Expectations

• Perform prescribed activities in a timely manner and to a high standard, consistently driving continuous improvement.
• Demonstrate in‑depth technical knowledge and experience in the area of expertise.
• Lead and supervise a team, guiding professional development, allocating work, and coordinating resources.
• Demonstrate the four leadership behaviours: Listen and be authentic; Energise and inspire; Align across the enterprise; Develop others.
• For individual contributors: develop technical expertise, serve as an advisor, partner with other functions, take ownership of results, and advise and influence decision‑making.
• Take responsibility for embedding new policies/procedures and for managing risk and strengthening controls.
• Maintain and continually build an understanding of how own sub‑function integrates with the function, knowledge of products/services and processes within the function.
• Make evaluative judgments based on factual analysis, resolve problems by selecting appropriate solutions, guide and persuade team members, and communicate complex/sensitive information.
• Act as contact point for stakeholders outside the immediate function, building networks externally and internally.
• Demonstrate integrity, service, excellence, stewardship, and the Barclays values and mindset.

Key Skills and Qualifications

• Business development intelligence using desktop research and market tools.
• Market, geographical, and financial research; creation of benchmarks based on accounting and financial concepts.
• Ability to convert sales pitches into deals and increase wallet share.
• Strong governance, financial discipline, and control framework adherence.
• Standardisation, process improvement, scalable data‑driven ways of working.
• Effective partnership to deliver insight‑led business outcomes.
• Proficiency in large data set analysis and actionable insights.
• Experience executing business strategy at client and business level.
• Private Bank & Wealth Management industry experience.
• Strong influencing and stakeholder management skills at all levels.
• Planning, organisation, coordination skills.
• Confidentiality and market sensitivity handling.
• Creative, proactive, analytical, self‑starting mindset and pace.
• Excellent written, analytical, and presentation skills – advanced use of PowerPoint and Excel.

Desirable Skills

• Large data set synthesis and execution of insight‑driven initiatives.
• Experience in cross‑functional and multi‑geographical settings.
• Understanding of Finance & Accounting concepts.
• Prior experience with data and analytics.

Location

This role will be based out of DLF Downtown, Gurugram.