Business Intelligence - Data and Analytics

HSBC Holdings plc; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

HSBC Holdings plc is seeking an experienced Business Intelligence – Data and Analytics professional to transform data into actionable insights for global teams. You will build end-to-end reporting solutions and partner with GPS, GTS, HSBCnet and RSM to drive strategic decisions.

You will collaborate with stakeholders to capture requirements, translate them into technical specs, support testing, and mentor teammates.

Qualifications

• University degree or above.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of MS Office; query management advantageous.
• Knowledge of business analysis methodologies and tools.
• Customer-centric mindset with dedication to quality.

Responsibilities

• This is a key position to harness strategic insights for HSBC WCS. The Business Analyst will conduct statistical and thematic analytics on Digital query management data in partnership with global teams to turn data into information and knowledge via end-to-end reporting solutions.
• Collaborate with stakeholders to understand business processes and requirements.
• Conduct analysis and documentation of business needs and system requirements.
• Translate business requirements into technical specifications.
• Collaborate with development teams to ensure accurate and timely delivery of solutions.
• Assist in testing and quality assurance of developed solutions.
• Provide support and training to end-users on implemented systems. Identify areas for process improvement and propose innovative solutions.
• Strategically design robust data pipelines to meet business needs.
• Identify inconsistencies in processes and implement rational solutions.

Skills

Analytical thinking

Communication skills

Problem solving

Team mentoring

Education

University degree

Tools

MS Office

Query management

SQL

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role ofBusiness Intelligence – Data and Analytics.

In this role, you will:

• This is a key position to harness strategic insights for HSBC WCS Business Analyst will be conducting statistical and thematic analytics on the Digital query management data in partnership with global team across GPS, GTS , HSBCnet and RSM teams to turn data into critical information and knowledge via implementation of end-to-end reporting solutions
• Collaborate with stakeholders to understand business processes and requirements
• Conduct analysis and documentation of business needs and system requirements
• Translate business requirements into technical specifications
• Collaborate with development teams to ensure accurate and timely delivery of solutions
• Assist in the testing and quality assurance of developed solutions
• Provide support and training to end-users on implemented systems. Identify areas for process improvement and propose innovative solutions

• Strategically designing robust database/programming/ Data engineering pipeline to meet the aggressive needs of business / functions
• Identifying inconsistencies in processes by questioning the odd and implementing rational solutions that suit the business needs

To be successful you will:

• University degree or above
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a team environment
• strong knowledge on the Microsoft office tools. Query management would be added advantage
• Knowledge of business analysis methodologies and tools. Willingness to learn and adapt to new technologies and tools
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

• Outstanding written / verbal communication and presentation skills. Aptitude to engage a diverse group of stakeholders to deliver at pace
• Ability to work under pressure and guide the teams to success. Proven business analysis skills and eye for detail
• Ability to mentor team members. Applicants must have successfully completed their probation period.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***