Business Head - Mandap & Wedding Services

Matrimony.com Limited; Chennai District; On-site; INR 5,000,000 - 7,000,000; Full time

Job summary

A leading wed-tech firm in Chennai is seeking a visionary Business Head to define and drive the future of its marketplace. The ideal candidate will have over 20 years of experience in building businesses and must be proficient in strategic problem-solving and financial acumen. This full-time role offers opportunities to lead national teams and innovate across supply and demand in the wedding services industry.

Qualifications

• 20+ years of experience building and scaling businesses.
• Proven success in leading national-scale businesses.
• Track record of driving growth and profitability.
• Experience managing ₹500+ crore scale with measurable outcomes.
• MBA from a top-tier institution preferred.

Responsibilities

• Design and execute strategy for supply expansion across India.
• Lead demand generation strategies for engagement.
• Architect operations ensuring speed and efficiency.
• Shape customer experience, insights, and execution across India.
• Strengthen governance, processes, and cost discipline at scale.

Skills

Strategic problem-solving

Financial acumen

Leadership

Communication skills

Product innovation

Customer empathy

Education

MBA from a top-tier institution

Job description

Business Head - Mandap & Wedding Services

Matrimony.com Ltd, a Great Place to Work Certified Wed-Tech company listed on the BSE and NSE, is a leader in matchmaking and wedding services. Its flagship brand, Bharat Matrimony, is the largest and most trusted matrimony brand (Brand Trust Report 2014) spanning customers across the entire economic strata. The company serves over 8 million members with the support of 2,900+ associates and a network of 130+ company-owned retail outlets.

Matchmaking Services:

• BharatMatrimony and 200+ matrimony brands segmented on religion, languages, communities, and occupation.
• Jodii: An exclusive matchmaking app for non-degree holders in 9 Indian languages.
• Assisted Service and EliteMatrimony: Personalized services for the HNI, NRI and Premium segment of customers.

Wedding Services:

• Wedding Bazaar: Largest wedding services provider.
• MakeMyWedding: Personalized & curated wedding planning services.
• Astro Free Chat: It is an exclusive app for any astrology consultation.
• ManyJobs: Employment platform targeting grey collar workforce. In vernacular language for the Tamil Nadu market (initial phase) and with some of industry first features for both companies and candidates.
• Luv.com: A next generation serious relationship app.

International Presence

Matrimony.com has successfully expanded into international markets, with UAE operations thriving for 4+ years and Bangladesh operations commencing in 2021. With a mission to dominate the $55 billion wedding services industry.

Department Overview

Together, Mandap.com, Make My Wedding, and Wedding Bazaar form India’s most comprehensive wedding ecosystem — empowering couples to discover, plan, and execute their dream celebrations effortlessly. While Mandap.com simplifies venue search and management with verified partners and curated spaces, Make My Wedding elevates the experience through bespoke, luxury wedding planning services. Complementing these, Wedding Bazaar serves as a one-stop digital marketplace connecting families with trusted wedding vendors across every category — from photographers and decorators to caterers, bridal designers, and entertainment specialists.

With a technology-driven approach, expert planners, and a wide vendor network, these platforms ensure transparency, personalization, and seamless execution, making every celebration — from intimate gatherings to grand destination weddings — beautifully memorable and stress-free.

Role Overview

We are looking for a visionary business leader to define and drive the future of our marketplace. This role goes beyond scaling numbers—it is about shaping a high-impact platform that touches millions of lives across the country. The Business Head will craft and execute the long-term vision, drive supply and demand at scale, strengthen operations, influence product evolution, and deliver breakthrough growth with a profitable business model.

The ideal leader will thrive in an ambiguous and dynamic environment, balancing strategy with hands‑on execution, and building businesses that set new benchmarks in customer experience, scale, and profitability.

Key Responsibilities

Supply Scale Up

• Design and execute a robust strategy to rapidly expand and deepen supply across India.
• Build scalable processes to ensure supply quality, consistency, and reliability.
• Partner with supply ecosystems to co-create growth opportunities and execute them at scale.

Demand Acceleration

• Lead innovative demand generation strategies to fuel adoption and engagement.
• Integrate the marketplace with the organization’s broader portfolio, unlocking cross‑sell and upsell opportunities.
• Leverage partnerships and data‑driven insights to accelerate demand growth.

Operations

• Architect and scale operations to ensure speed, reliability, and efficiency.
• Continuously optimise processes to enable growth while maintaining cost discipline.
• Collaborate closely with Product teams to co‑own the marketplace vision and roadmap.
• Drive innovations that enhance product‑market fit, powered by customer insights and market trends.

Customer Experience & Insights

• Be the champion of customer experience—designing and delivering seamless, differentiated experiences.
• Build a strong customer insights engine and use it to continuously innovate across supply, demand, and operations.
• Inspire, coach, and lead large national teams across supply, operations, and growth functions.
• Foster a culture of ownership, speed, and innovation.
• Build leadership depth and create a talent engine that supports scale.

Candidate Specifications

• 20+ years of experience building and scaling businesses across 0‑1, 1‑10, and 10‑100 stages.
• Proven success in leading national‑scale businesses with large sales teams.
• Track record of driving growth and profitability in Consumer Internet, Telecom, Fintech, FMCG/CPG, Banking/Insurance, or other consumer‑tech driven industries.
• Experience managing businesses of ₹500+ crore scale with measurable outcomes.
• 12+ years of people leadership, with demonstrated ability to build and inspire high‑growth teams.
• MBA from a top‑tier institution preferred.
• Entrepreneurial mindset with ability to navigate ambiguity and chaos.
• Strong P&L ownership and financial acumen.
• Empathy for both supply partners and end customers.
• Strategic problem‑solving coupled with operational execution.
• Product and business innovation mindset.
• Executive presence with strong communication and stakeholder management skills.

Seniority level

• Director

Employment type

• Full‑time

Job function

• Business Development, Sales, and Strategy/Planning

Industries

• Technology, Information and Internet, Think Tanks, and IT Services and IT Consulting

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