Business Development Intern

Travclan; New Delhi; On-site; INR 279,000 - 446,000; Full time

Job summary

TravClan, a B2B Travel Tech startup, invites you to join a six-month role in Connaught Place, Delhi. You will be the sole contact for building a highly engaged community of business entrepreneurs and travel agents, coordinating with finance, product, and marketing to improve processes, products, and reach.

The role emphasizes customer delight, ownership, and willingness to work long hours, including Saturdays. Stipend starts at INR 25,000 and advances to INR 40,000 by month six.

Qualifications

• Ethical, hardworking mindset
• Strong problem-solving ability
• Good understanding of different business verticals
• Disciplined and process-oriented
• Presence of mind
• Willing to learn more
• Available for a 6-month engagement

Responsibilities

• Sole point of contact in building and managing a highly engaged community of business entrepreneurs/agents.
• Educating members about TravClan and managing 100-200 business accounts.
• Collaborating with finance, product, and marketing to improve processes and reach.
• Maintain high retention of agents while growing their business with TravClan.
• Address customer and vendor grievances and ensure customer delight.
• Manage feedback and escalations from customers and vendors.
• Host country-wide offline and online events and meet-ups.

Skills

Customer-centric

Problem solving

Business vertical awareness

Disciplined & process

Presence of mind

Willing to learn

Available for 6 months

Job description

We are B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide. We enable travel agents to book flights, hotels & holidays conveniently and we provide comprehensive end-to-end on-ground travel services. We do over INR 1000 crore+ GMV (sales) and are growing rapidly.

Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows. To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors!

What is on Offer:

• Work with a young & passionate team to excel and make an impact
• Work closely with the founders
• Fast Career Growth with fast appraisals and fast salary increase
• Super passionate team with deep conviction which has stayed together during covid.
• Very high ownership role in a fast paced environment
• Great Culture -> No hierarchy / politics nonsense guaranteed!

About us

The founding team has aced their respective leadership roles at successful internet startups in India, which are as follows:

• Ashish- Cofounder, leads technology, Ex CTO Cars24, CTO FabFurnish, Gaadi.
• Chirag- Cofounder, leads business, Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee.

Job Requirements

• Sole point of contact in building and managing a highly engaged community of business entrepreneurs/ agents.
• Educating members about TravClan and managing 100-200 business accounts.
• Working in close interface with the finance, product and marketing team to build better processes, products and reach, respectively.
• Healthy retention of agents while growing the volume of Agent's business through TravClan
• Ensuring customer delight while managing Agent's grievances related to payments, services, products, etc.
• Effectively managing feedback and escalations from customers and vendors.
• Hosting country-wide offline and online events & meet-ups of members from time to time.

Desired Candidate Profile

• Ethical, hardworking, and 'passionate about startups' mindset
• Excellent structured problem-solving ability
• Good understanding of different business verticals
• Disciplined & Process Oriented
• Presence of Mind
• Willing to learn more
• Is available for 6 months

Stipend: Starts at INR 25000 and can go upto INR 40000 by the end of 6 months.

1st Month- INR 25000

2nd Month- INR 25000

3rd Month- INR 25000

4th Month- INR 30000

5th Month- INR 30000

6th Month- INR 30000

Check if you fit in the role-

You Must-

• Be Customer-Centric
• Enjoy speaking to clients on call
• Have high ownership to complete your work
• Be good at negotiating with suppliers
• Improve business acumen

You Want to-

• Improve business acumen

This role is not ideal for someone who is-

• Not comfortable with sales/targets
• Not okay speaking with customers on call for a minimum of 4-5 hours daily!
• Not good at resolving customer queries or escalations
• Not excited about working on Saturdays (6 days a week)
• Office Location- Connaught Place, Delhi
• Work Timings - You are considering joining a startup. Building anything of value takes time.
• We start our work at 9:30AM, you can expect a daily work schedule of approximately 10–12 hours.
• Fast pace translates to fast growth and exciting responsibilities.