Business Development Executive - French Speaking

Tide; Hyderabad; Hybrid; INR 600,000 - 800,000; Full time

Benefits offered by this job

27 days paid annual leave

3 paid days off for volunteering or L&D activities

Extended maternity and paternity leave

Personal L&D budget

Health & dental insurance

Mental wellbeing platform

Flexible working from home

Job summary

Tide is seeking a Business Development Executive in Hyderabad to help convert leads into active members. This role emphasizes strong sales skills and customer relationships, ensuring a smooth onboarding experience while meeting compliance.

The ideal candidate is fluent in French and has experience in telesales or business development. The position offers flexibility and various benefits, promoting a healthy work-life balance.

Qualifications

• Experience in telesales or business development, with proven conversion of leads.
• Strong attention to KYC compliance and financial regulations.
• Ability to thrive in fast-paced environments and adapt to changes.

Responsibilities

• Engage with prospective SME members and address objections.
• Guide members through the onboarding application process.
• Collaborate with KYC agents to verify documentation.

Skills

Sales skills

Customer-centric thinking

Problem-solving skills

Native-level proficiency in spoken and written French

Tools

Zendesk

CRM/sales engagement tools

Job description

About Tide

At Tide, we help SMEs save time and money in the running of their businesses by offering business accounts and related banking services, as well as a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.

Tide is transforming the small‑business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data‑driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.

Tide Facts

• Tide is available for UK, Indian, German and French SMEs
• Over 2 million members: 900 000 UK and 1.1 million in India and growing rapidly
• Over $300 million raised in fundingOver 2,800 Tideans globally
• Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg

About The Team

The Onboarding Team is a front‑line team that looks to convert as many prospective/cold leads into becoming a Tide Member and taking advantage of many Tide products during their onboarding period. We collaborate with marketing, product and the KYC Teams to ensure a seamless onboarding experience for prospective members, providing key insights to all stakeholders.

About The Role

As a Business Development Executive, you will help convert high‑interest leads into active members, building relationships and ensuring a smooth onboarding experience while meeting compliance requirements.

Responsibilities

• Engage with prospective SME members, address objections, and effectively communicate the benefits of using the Tide app for their business needs.
• Proactively call prospective members who have started an application, provide support, and guide them through the completion process to ensure a smooth onboarding experience.
• Establish trust and rapport with prospective members, understanding their business needs and identifying opportunities to introduce relevant financial products and services.
• Collaborate with KYC agents to verify documentation, assist members in resolving any application issues, and ensure all regulatory requirements are met.
• Stay up to date with our product offerings and use a consultative sales approach to recommend additional services that align with the needs of prospective members.
• Gather feedback from potential members on challenges they encounter during onboarding and share these insights with internal teams to drive continuous improvements.

Qualifications

As a Business Development Executive, you will be the key link between our finance app and potential SME members, helping them understand the value of joining a leading fintech platform. Your role requires strong sales skills, customer‑centric thinking and adaptability to convert high‑interest leads into active members.

• Native‑level proficiency in spoken and written French.
• Experience in telesales, business development or customer service, with a proven ability to convert leads into customers.
• Target‑driven and commercially focused, with the ability to upsell relevant products and maximize revenue opportunities.
• Proactive self‑starter, comfortable working in a fast‑paced and evolving environment.
• Thrives in an agile setting, adapting to shifting priorities, new products and changing market dynamics.
• Puts members first, ensuring a smooth and engaging onboarding experience while addressing any objections or concerns.
• Strong problem‑solving skills and keen eye for detail, especially when working with KYC requirements and compliance processes. (Ideally) has knowledge of compliance, KYC, AML and financial regulations, or previous experience in the fintech sector.
• (Bonus) Experience using Zendesk, predictive dialers or other CRM/sales engagement tools to optimize workflows.

Benefits

• 27 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget
• Additional health & dental insurance
• Mental wellbeing platform
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave

Tide's Ways of Working

At Tide, we champion a flexible workplace model that supports both in‑person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face‑to‑face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team‑building, where we encourage regular in‑person gatherings to foster a strong sense of community.

Tide is a Place for Everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity or differently‑abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

Disclaimer

Tide does not charge any fees at any stage of the recruitment process.

All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.

Communication from Tide will only come from an official @tide.co email address.

Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at [e-mail]. Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.