Business Continuity Analyst

Smith Nephew; Pune District; Hybrid; INR 1,500,000 - 2,400,000; Full time

Job summary

Smith Nephew is seeking a Business Continuity Analyst to implement and supervise BCM programs across sites in the Pune, India region. You will work with cross-functional teams to develop plans, perform BIAs and risk assessments, and support crisis management activities.

You will also assist with the emergency notification system Everbridge, ensure alignment with BCM standards (BCI/DRII/ISO-22301), and contribute to governance and reporting for BCM programs.

Qualifications

• 5+ years of experience in business continuity planning, disaster recovery, crisis management, emergency management, or risk management.
• Certification in BCM preferred (CBCP/CBCI) with willingness to upgrade.

Responsibilities

• Deliver BCM consultative support and customer service to global teams (75%).
• Facilitate BCIs and risk assessments to identify critical processes and risks for contingency planning.
• Develop and maintain site BC Plans aligned with business needs.
• Conduct BC Plan reviews and provide improvement feedback.
• Lead annual BC Plan exercises and educate teams on BC concepts and tools.
• Assist with Everbridge implementation and maintenance for admins globally.
• Support policy development and governance reports for BCM committees.
• Collaborate with DR, ERM, HSE, SC, and Facilities teams on integrated programs.
• Support during significant incidents per Crisis Management Team processes.

Skills

BCM knowledge

DR frameworks

Data analysis

Stakeholder collaboration

Project planning

Communication skills

Crisis management mindset

Tools

Everbridge

Job description

Role & responsibilities :-

This role is responsible for assisting in the implementing the global Business Continuity Programs strategies and processes across S+N sites and business units to ensure a site or function can recover quickly and effectively from business interrupting incidents. The Business Continuity Analyst will work directly with business teams to provide BCM professional practices including, but not limited to BC Education and Awareness; Business Impact Analyses (BIA); Risk Assessments; BC Plan development; Crisis Management support; Training & Exercise support; program maintenance; etc.

Key responsibilities:

- Deliver Business Continuity & Resiliency SME consultative and customer service to global matrix business teams (75%):

• Facilitate Business Impact Analyses and BC Risk Assessments supporting site and function management teams through the process to identify critical processes, dependent assets and potential risks for contingency planning and mitigation planning.
• Support and assist site and function team leaders in the development and maintenance of their locations BC Plan, ensuring they are aligned with business needs and address emerging business risks.
• Conduct BC Plan reviews to assess completeness of plan requirements and provide feedback for improvement
• Provide guidance and support for development and execution of annual BC Plan exercises.
• Educate site, function teams and partners on all concepts, components, processes, and tools of the BC Program while championing the overall value and outcomes for S+N.

- Assist with the training, configuration, implementation and maintenance of S+Ns Emergency Notification System (Everbridge) to authorized administrators globally. (10%)

- Assist in the development, review, and enhancement of BC program policies, processes, guidelines, and tools. (5%)

- Assist with compiling program governance and management reports for the BCM Steering Committee, Operations Leadership, Crisis Management Team, Audit, etc. (5%)

- Collaborate with various S+N supporting teams on various integrated programs, projects and initiatives (i.e., Disaster Recovery (DR), Enterprise Risk Management (ERM), Health, Safety & Environmental (HSE), Supply Chain (SC), Facilities, Communications, etc.). (5%)

- Support local sites and business teams during significant incidents/crises of various size and scale of impact (i.e., weather related incidents, conflicts/war, cyber-attacks, social unrest, pandemics, etc.), in accordance with the Crisis Management Team process. (as needed)

Location: Pune, India

Licenses/ Certifications: Business Continuity Certification either CBCP or CBCI; will consider ABCP or AMBCI level with the intent of certification upgrade to CBCI or CBCP within the first year of employment.

Experience: 5 plus years combined experience in executing business continuity planning, disaster recovery, crisis management, emergency management, or risk management.

Competencies:

The ideal candidate will possess proven proficient skills in the areas of:

- Delivering consultative and customer service to global matrix business teams

- Knowledge of BCM, Disaster Recovery (DR) and or Risk Management frameworks and professional practices (i.e., BCI, DRII, ISO-22301)

- Data analysis to assess continuity risks across functions and sites

- Working collaboratively on BC-related initiatives with internal and external supporting partners including vendors and suppliers

- Project planning support/management; task prioritization and meeting project deliverable dates on schedule and on budget

- Written/verbal communications and presentation capabilities to effectively collaborate confidently as a BC SME with our globally diverse function/site leaders, including our BC program governance teams

- Independent execution of initiatives upon managements strategic direction and guidance

- Possessing a crisis support mindset to remain calm, logical, flexible, and empathetic when supporting business interrupting incidents while also supporting S+N’s core values of Care, Courage, and Collaboration

- Development, configuration, and implementation of BC process tools and templates including BC planning software systems

- Experience with emergency notification systems (i.e., Everbridge)