Business Consulting & Innovation Lead

SITA; Delhi; On-site; INR 2,500,000 - 4,500,000; Full time

Benefits offered by this job

Flex Week

Flex Day

Flex Location

Employee Wellbeing

Professional Development

Competitive Benefits

Job summary

SITA is seeking a commercially driven professional to engage senior aviation executives, understand their business challenges, and translate insights into new technology opportunities. You will lead strategic conversations, quantify value, and drive initiatives from discovery to early revenue, collaborating with product teams to scale unique solutions.

Ideal candidates bring aviation tech consulting experience, strong financial acumen, and a proven ability to translate customer needs into

Qualifications

• Experience in aviation technology consulting or strategic business development.
• Proven ability to engage C-level executives and influence investments.
• Strong understanding of aviation economics, financial performance and value drivers.
• Track record of translating challenges into measurable business outcomes.
• Entrepreneurial, analytical mindset with ability to build new propositions.

Responsibilities

• Develop deep understanding of airline/airport business models and P&L drivers to identify tech impact.
• Lead strategic conversations with senior leaders, challenging assumptions and framing opportunities around outcomes.
• Quantify opportunities with financial analysis and ROI models to build compelling business cases.
• Identify and validate new opportunities, secure early commitments, and drive initiatives to revenue.
• Collaborate with tech and product teams to develop and scale differentiated solutions.

Skills

Aviation tech consulting

Consultative enterprise sales

C-level engagement

Business development

Strategic thinking

Education

MBA or equivalent

Bachelor's in Engineering/Business

Tools

CRM systems

ROI modeling tools

Job description

WELCOME TO SITAAt SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting‑edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA.

ABOUT SITA Labs

SITA Labs is SITA’s innovation and new business‑building engine, focused on creating the next generation of businesses for the aviation industry. We combine deep aviation industry expertise, entrepreneurial thinking, and emerging technologies to identify untapped market opportunities, solve high‑value operational challenges, and develop new products and business models. Operating at the intersection of business strategy, customer engagement, and technology, we work directly with leading airlines, airports, and industry partners to turn promising ideas into commercially validated solutions. Our team operates with the agility and ownership of a startup, backed by SITA’s global reach, industry relationships, and capabilities. We move rapidly from identifying opportunities to prototyping, customer validation, and initial commercialization, with the ambition to build scalable businesses that shape the future of aviation.

PURPOSE

Customer Business Strategy | Consultative Selling | New Business Building

We are looking for an entrepreneurial, commercially driven professional who can engage senior aviation executives, deeply understand their business challenges and financial drivers, and translate these insights into new technology business opportunities.

What Will You Do

• Customer Business Understanding: Develop a deep understanding of airline and airport business models, operational economics, P&L drivers, and strategic priorities. Identify where technology can deliver measurable financial and operational impact.
• Executive Engagement & Consultative Selling: Lead strategic conversations with C-level executives and senior operational leaders. Challenge assumptions, uncover underlying business problems, shape customer thinking, and position new opportunities around business outcomes rather than technology features.
• Business Case & Value Creation: Quantify opportunities through financial analysis, ROI models, cost savings, revenue potential, and operational improvements. Build compelling investment cases that resonate with customer decision‑makers.
• New Business Development & Commercial Validation: Identify and develop new business opportunities, validate willingness to pay, secure customer commitments, and drive initiatives from early discovery to initial revenue.
• Entrepreneurial Leadership & Solution Development: Take ownership of new business initiatives, working closely with technology and product teams to develop, test, and scale differentiated solutions.

Qualifications

Ideal Background/Experience

• Experience in aviation technology consulting, consultative enterprise sales, business transformation, or strategic business development, ideally working directly with airlines or airports.
• Proven ability to engage C-level executives and influence strategic and investment decisions.
• Strong understanding of aviation business economics, financial performance, and operational value drivers.
• Track record of translating customer challenges into measurable business outcomes and commercial opportunities.
• Entrepreneurial, analytical, and comfortable building new propositions from scratch.
• Experience taking new propositions from concept through validation, proof‑of‑concept (POC), and commercialization.
• Demonstrated ability to conduct customer discovery, identify unmet needs, and validate business opportunities before solution development.
• Experience working in innovation labs, startup environments, venture‑building teams, or other fast‑paced innovation settings is an advantage.
• Proven ability to thrive in ambiguous, unstructured environments and adapt to rapidly evolving priorities.
• Strong ownership mindset with a proactive, self‑directed approach to driving outcomes.
• Ability to communicate across various level and influence stakeholders to advance innovative initiatives.

What We Offer

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

• Flex Week: Work from home up to 2 days/week (depending on your team's needs)
• Flex Day: Make your workday suit your life and plans.
• Flex-Location: Take up to 30 days a year to work from any location in the world.
• Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
• Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world‑class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.
• Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self‑identify in the application process.

Salary / Compensation Note

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