Business Analyst (US Mortgage)

Emergys; Pune District; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Emergys is seeking an experienced Business Analyst with deep US Mortgage domain expertise to analyze requirements and translate them into functional specs. You will collaborate with business stakeholders, product owners, technology teams, and QA to ensure comprehensive BRDs/FRDs, user stories, and acceptance criteria.

You will navigate the US mortgage lifecycle including origination, processing, underwriting, closing, servicing, and regulatory considerations.

Qualifications

• 10–12 years of overall experience as a Business Analyst in banking, financial services, or mortgage technology.
• At least 3–5 years hands-on experience in US Mortgage domain.
• Strong understanding of mortgage origination, processing, underwriting, closing, and servicing.
• Experience in elicitation, stakeholder management, process mapping, and functional documentation.
• Proficiency in BRDs, FRDs, user stories, use cases, and acceptance criteria.
• Experience with Agile/Scrum and/or Waterfall delivery models.
• Strong analytical, problem-solving, communication, and documentation skills.
• Experience with Jira, Confluence, Visio, and Microsoft Excel.
• Ability to coordinate with cross-functional and geographically distributed teams, including US-based stakeholders.

Responsibilities

• Engage with stakeholders, mortgage operations, product owners and tech teams to gather, analyze, and document requirements.
• Develop BRDs, FRDs, user stories, processes, use cases and acceptance criteria.
• Demonstrate knowledge of US mortgage lifecycle including origination, processing, underwriting, closing and servicing.
• Work with teams to identify gaps, bottlenecks, risks and opportunities for optimization and automation.
• Collaborate with development and QA to clarify requirements, support testing (UAT) and validate solutions.
• Prepare test scenarios, review test cases, validate results, and coordinate defect resolution.
• Perform impact analysis for business and system changes and ensure traceability.
• Facilitate stakeholder meetings, requirement walkthroughs, sprint planning and solution reviews.
• Support regulatory/compliance requirements (RESPA, TILA, TRID) as applicable.

Skills

Requirements elicitation

Stakeholder management

Process mapping

Functional documentation

Agile/Scrum

Waterfall

UAT coordination

Analytical skills

Communication skills

Tools

Jira

Confluence

Visio

Microsoft Excel

Job description

We are looking for an experienced Business Analyst with strong expertise in the US Mortgage domain to work closely with business stakeholders, product owners, technology teams, and QA teams to analyze business requirements and translate them into functional specifications. The ideal candidate should have a good understanding of the US mortgage lifecycle, including loan origination, underwriting, processing, closing, and servicing.

Key Responsibilities

• Engage with business stakeholders, mortgage operations teams, product owners, and technology teams to gather, analyze, and document business requirements.
• Develop Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, process flows, use cases, and acceptance criteria.
• Demonstrate strong knowledge of the US mortgage lifecycle, including:
• Loan Origination System (LOS)
• Loan processing and underwriting
• Income, asset, and employment verification
• Credit assessment and property appraisal
• Closing, funding, and post-closing activities
• Mortgage servicing, escrow, and payment processing
• Understand conventional and government-backed mortgage products, including Fannie Mae, Freddie Mac, FHA, VA, and USDA loans. – Preferred but not mandatory
• Work with business teams to identify process gaps, bottlenecks, risks, and opportunities for process optimization and automation.
• Collaborate with development and QA teams to clarify requirements, validate solutions, and support functional and user acceptance testing (UAT).
• Prepare test scenarios, review test cases, validate test results, and coordinate defect resolution.
• Conduct impact analysis for business and system changes and ensure requirements traceability throughout the project lifecycle.
• Facilitate stakeholder meetings, requirement walkthroughs, sprint planning, and solution reviews.
• Support regulatory and compliance requirements applicable to US mortgage operations, including RESPA, TILA, TRID, and applicable investor guidelines. Preferred but not mandatory
• Maintain process documentation, business rules, and standard operating procedures.

Required Skills and Qualifications

• 10–12 years of overall experience as a Business Analyst, preferably in banking, financial services, or mortgage technology.
• At least 3–5 years of hands-on experience in the US Mortgage domain.
• Strong understanding of mortgage origination, processing, underwriting, closing, and/or servicing.
• Experience in requirement elicitation, stakeholder management, process mapping, and functional documentation.
• Proficiency in creating BRDs, FRDs, user stories, use cases, and acceptance criteria.
• Experience working in Agile/Scrum and/or Waterfall delivery models.
• Strong analytical, problem-solving, communication, and documentation skills.
• Experience with tools such as Jira, Confluence, Visio, and Microsoft Excel.
• Ability to coordinate with cross-functional and geographically distributed teams, including US-based stakeholders.

Preferred Qualifications

• Experience with mortgage platforms such as Encompass, ICE Mortgage Technology, Empower, MSP, or equivalent systems. Preferred but not mandatory
• Knowledge of Fannie Mae and Freddie Mac guidelines, Desktop Underwriter (DU), and Loan Product Advisor (LPA).
• Familiarity with mortgage data, loan documents, disclosures, and document validation processes.
• Exposure to SQL, data analysis, reporting, and system integration.
• Relevant Business Analysis certification or Agile certification is an advantage.
• Strong stakeholder communication and facilitation skills.
• Ability to translate complex business needs into clear functional requirements.
• Attention to detail and understanding of mortgage compliance requirements.
• Strong documentation, analytical thinking, and problem-solving abilities.
• Ability to manage multiple priorities and deliver within agreed timelines.
• Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs).
• User stories, use cases, and acceptance criteria.
• Current-state and future-state process maps.
• Business rules and functional specifications.
• UAT scenarios, test cases, and sign-off documentation.
• Requirement traceability matrix and process improvement recommendations.