Business Analyst / Technical Writer - UIDAI, Bengaluru

National Institute for Smart Government (NISG); Karnataka; On-site; INR 800,000 - 1,200,000; Full time

Job summary

The National Institute for Smart Government (NISG) is looking for a Business Analyst located in Technology Centre, Bengaluru. This role requires gathering project requirements, developing functional specifications, and creating user manuals. Ideal candidates will have over 5 years of experience in business analysis and technical documentation, with strong analytical skills.

Candidates should hold a bachelor’s degree in a relevant field. Proficiency in documentation tools like Microsoft Word and JIRA is essential. The position supports training programs and involves stakeholder collaboration.

Qualifications

• 5+ years of experience in business analysis and technical documentation.
• Experience in software development projects related to digital identity or government platforms.

Responsibilities

• Gather and analyze project requirements through stakeholder interviews.
• Develop functional and technical specifications.
• Prepare user manuals and compliance checklists.
• Collaborate with developers for documentation coverage.
• Support training programs and knowledge transfer.

Skills

Analytical skills

Documentation skills

Proficiency with Microsoft Word

Proficiency with Confluence

Proficiency with JIRA

Education

Bachelors degree in Business Administration or related field

Certification in Business Analysis (CBAP)

Job description

Location

Technology Centre, Bengaluru

Educational Qualification

• Bachelors degree in Business Administration, Computer Science, Communications, or a related field.
• Certification in Business Analysis (CBAP) or Technical Writing is a plus.

Experience

• 5+ years of experience in business analysis and technical documentation.
• Experience in software development projects, preferably related to digital identity, authentication, or government platforms.

Primary Skills

• Strong analytical and documentation skills.
• Proficiency with documentation tools (Microsoft Word, Confluence, JIRA).
• Understanding of software development lifecycle and agile methodologies.

Secondary Skills

• Good communication skills and stakeholder management.
• Basic understanding of identity management systems is advantageous.
• Ability to translate technical information for non-technical audiences.

Job Profile

• Gather and analyze project requirements through stakeholder interviews and workshops.
• Develop clear and comprehensive functional and technical specifications.
• Prepare user manuals, API reference guides, integration documentation, and compliance checklists.
• Collaborate with developers and QA to ensure proper documentation coverage.
• Support training programs and knowledge transfer documentation.